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Resolved Question

APPCRASH

Nov 18, 2011 2:53AM PST

I have one website(FoxNews.com)that bcomes unresponsive and the problem listed is as follows: Problem Event Name APPCRASH App Name iexplore.exe
Version 9.0.8112.16421
Timestamp 4d76255d
Fault Module Name Comcasttb.dll
Version 5.0.8.204
My browser is IE 64bits
Any advice to correct this problem would be appreciated.

Discussion is locked

wcj84 has chosen the best answer to their question. View answer

Best Answer

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Do prior discussions about COMCASTB.DLL help?
Nov 18, 2011 3:06AM PST
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APPCRASH by wcj84
Nov 19, 2011 2:54AM PST

The referral you gave me was that IE stopped working. In my case Explorer works and only one website is affected.The App name indicated causing the problem is iexplore.exe. The problem is not corrected in safe mode and using task manager to disable iexplore does not help.
Any more help you can give me will be greatly appreciated.
wcj84

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Comcast Toolbar
Nov 19, 2011 3:06AM PST

Do you have the Comcast Toolbar? If so try uninstall / re-install.

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Comcast Tool Bar
Nov 20, 2011 1:19AM PST

Uninstalling comcast worked. Thanks for the help!
wcj84

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I see it.
Nov 19, 2011 4:08AM PST

Some folk can't see the connections from crash/freeze/one site and the comcast app.

Let's keep is simple. Uninstall that!

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Comcast Toolbar
Nov 20, 2011 1:27AM PST

Uninstalling comcast toolbar worked! Thanks for the help.
wcj84