I'm sorry to hear this! Can you provide us with the model of the television as well as your current firmware version? You can find this information by going through the menu to Support and Contact Samsung.
Thanks,
HD Tech
Netflix will not launch??? ANY help would be appreciated? My internet connection is good. Other areas of the TV work, BUT NETFLIX
It was working last weekend. I've tried using the exit button and holding for 20 seconds to resit but that didnt work either.....
thanks Darla

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