I've used them last year at a company and it was good service. I decided to join myself this year and ran into more problems than it was worth. Day after day after day would I receive problems, frustration, and wasted time.
#1. My account was marked as fraud. Anyone with half of a brain would know my account wasn't fraudulent. I used the billing address of my credit card. Matching Phone number, etc. If they had half of that brain they could've called me, looked up the whois on my domain and noticed all the information was the same again. But instead, they froze my account for 3 days. FIRST sign of waste of time for aplus
#2 Constant backend items wouldn't function /work properly. The Mysql DB manager would tell me 'error making database, please try again later', but in fact the DB did get created.
#3 Same with creating username. Then trying to delete the username or DB? Same problem. LAME
#3 Directories constantly changing / files ghosting / etc. They're going through data mirroring problems or something. MORE PROBLEMS
Your files/directory will appear somewhere else unexpectedly.
#4 Constant mysql problems. (They're using v5.0) My wordpress stopped working. I call them to get them problem fixed. They say they fixed it but my site still doesnt work properly. Says error 'connecting to database'. I ddin't make any modifications to the wordpress.
#5 The lady in the fraud dept I spoke to sounded like she had no idea what she was doing. Sounded like she wanted to be at home knitting.
Well, it's been a NIGHTMARE. What a waste of a couple weeks for me to try and wait for all the problems to be fixed. I wouldn't wish this on anyone.
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