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Question

AOL Mail Issue Can't see senders Name/Email in the In Box

May 20, 2018 7:38PM PDT

Hi there CNET Folks:

Hope everyone had a great weekend.

Could you please offer assistance to a family member that uses AOL Mail?

Today out of nowhere when they logged into their account the In-Box instead of showing all the emails by senders name/subject it shows what looks like a bit of the contents of each one.

They went to settings to see if their was a box checked for display senders name/email and they told me it was.

They are using if this matters Windows 10/Google Chrome/Microsoft Edge.
Anti Virus and Malware Bytes was run yesterday and today with no threats found.

Nothing was changed on their end as it happened after signing off the computer Saturday and signing in Sunday.

Thank you for help to rectify their issue.

All the best,
CF

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