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General discussion

AOL logon - Modem reports no dialtone - I can hear it.

Dec 13, 2005 12:42AM PST

I've been a AOL user for over 10 years. The only dialup isp I can find that will not disconnect me for no activity.

Just got a new computer. Compaq 64bit AMD from Circuit City. Runs XP home. (motorola modem)

I installed AOL and can logon, the problem is I get a message "Modem cannot detect a dialtone". I can hear the dialtone (with modem sound on). I just click OK to get rid of the dialog box and logon succesfully.

I contacted AOL, they had me check all the modem settings - did not help. They had me delete the AOL connectivity files. That did not work. They had me re-install AOL, that did not work.

I got a trial account with SBC.yahoo, and it logs on with no problem.

Can anyone suggest a fix for the AOL dialup?
Thanks,
Bill

Discussion is locked

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i had that happen when i reinstalled aol 9.0
Feb 12, 2006 10:45PM PST

same problems was getting frustrated and said the heck with it and deleated the folder aol put on my desk top the saved files i dealed that and got right in i know its late from when you posted just hope it helps some one esle

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I still am having the problem.
Feb 13, 2006 3:55AM PST

I just click off the stupid message box. (It logs on successfully no matter what I do with the message box)

Are you saying you fixed the problem by deleting the desktop folder and some other saved files?

You don't get the message after doing that?

Bill

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dial up aol
Feb 13, 2006 6:58AM PST

yes every thing went a way after i deleated saved aol files that were on my desk top this happend when i up dated my aol to 9.0 security edition . if you havent up dated your aol then maybe something is wrong but to totaly get rid of all aol files i sent to thee recycle ben and tried it it worked so deleated it if it dont work you can always put it back just dont deleate you recile been i hope that helps did me