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General discussion

aol imap4 email on razr v3 phones

Mar 14, 2005 8:35PM PST

Has anyone been able to get their aol email on the v3 motorola razr phone. I have used the aol imap port 143 and the smpt 587 port protocols and still cannot seem to get it. The settings that aol provides works great onn my new treo 650 but not on the razr. If anyone has done this please let me know how you accomplished this feat.

Discussion is locked

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AOL on Razr
Mar 15, 2005 8:38AM PST

Did you register the phone at AOL under My Mobile and on the Cingular website? If not, this is probably the problem.

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aol imap4 email on razr v3 phones
Mar 15, 2005 11:54AM PST

I am a cingular agent and I did all of that and still no go. Motorola and cingular are both clueless. Thanks

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razr v3 and aol
May 7, 2005 11:19AM PDT

Ditto on the clueless. I have tried 6 times, with aol, with cingular, with techies, and NO GO. One suggestion was to go to a Cingular store and have them "upgrade" the software on the phone itself. Anyone go this route? OK, so I am ready, and willing, to trash my v3 and go to Treo 650. Can anyone confirm for me that I will succede with Treo 650/Cingular/aol mail?????

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Rzr w/ AOL
May 7, 2005 1:46PM PDT

Did you contact Motorola about the problem? Just a thought.

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maybe
May 7, 2005 3:11PM PDT

Maybe it's because AOL doesn't support anyone using Outlook Express to check their email accounts, there might be a possibility that it cannot be checked using a cell phone also

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one last thought
May 8, 2005 10:42AM PDT

Trying calling Cingular customer service and request to speak with the Data Support team. You might have to be transferred first to Technical, but that might be your best bet.

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AOL
May 11, 2005 8:17AM PDT

''Maybe it's because AOL doesn't support anyone using Outlook Express to check their email accounts, there might be a possibility that it cannot be checked using a cell phone also''


Not true. AOL has had imap for a few years now and we can send and receive AOL through outlook, outlook express and such. I use incredimail with AOL and it works fine and I tried outlook express once and that worked also. Don't know about the cell phone thing though with outlook. I have the verizon VX3200 and I set it up at keyword alerts to get my AOL e-mail on it. It works but I can only get the subject heading because I use a prepaid service with verizon but if I had a regular cell phone plan I would be able to read the body of the mail so I get my AOL mail through incredimail and they come through on my phone also.

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HELPPPPP!!!!!!!!!!! V3 ISSUES
May 11, 2005 9:51AM PDT

PLEASE SOMEONE HELP!!!
IM HAVING PROBLEMS WITH RAZR SETTINGS.
I CALLED CINGULAR SEVERAL TIMES TO GET AOL(AIM SETTINGS)ON MY CELL PHONE THEY HAVE NO IDEA WHAT IM TALKING ABOUT. THEY EVEN TOLD ME TO GO TO A CINGULAR STORE..WHAT A WASTE OF TIME THAT WAS!

I NEED ISP SETTINGS:

GPRS APN-
USER NAME-
PASSWOED-
IM SERVER-
IM PORT-
POST URL-
WHAT IS ALL THIS?
WHO DO I GET THIS INFO FROM? CINGULAR?
THEY ARE CLUELESS!