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AOL access problems with Windows XP upgrade

by dawmsvlca / January 22, 2005 2:45 AM PST

We have a H.P Pavilion XT856, which came with Windows ME. My wife tried tried to up grade to Windows XP home version(which she got from here Grand Father).I believe that she deleted everything on our computer before installing XP. but now when trying to install AOL I get a message of "AOL not responding" when looking for access phone numbers(dial up).I have had a message of connectivity problems and have tried differnt phone outlets,lines etc... . When checking system hardware it show my modem working correctly.Is it the XP upgrde?

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Tried updating AOL
by Yew / January 22, 2005 3:38 AM PST

If you're having problems getting online to download whatever the latest version is, surely you can find a copy in some retail store somewhere nearby.

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Try this
by hounta / January 22, 2005 4:32 AM PST
In reply to: Tried updating AOL

Find the latest XP modem driver but don't install just yet then go the control panel or device manager and remove the modem.
Shut down the computer and start, XP will find the new hardware a load the driver, then try and see what happens if the connection is still low then update that driver.

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Why don't you just get a decent Internet Service Provider?
by sp_100 / January 22, 2005 5:31 AM PST

Then you won't need to load any JUNK (AOL) on your machine because Windows XP (as well as all other Windows) comes with everything you need to connect to and use Internet/E-mail.
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RE: AOL access problems with Windows XP upgrade
by jacugi / January 22, 2005 12:05 PM PST

Sounds like an incompatible modem driver. I recently experienced the same thing with an older system that I upgraded to XP. I would uninstall the modem and let XP re-detect it, then use a driver that you downloaded from the manufacturer's web site (if you can). The other option is to try another driver from the list that comes with XP, but that can be an adventure in itself. Good luck!

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I think you are correct
by dawmsvlca / January 23, 2005 10:28 PM PST

I have talked to some others and they also have said that this is a possible problem. I will try to do as you suggeted, Thanks. Will let you know.

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