Audio & Video Software forum

General discussion

Anything better than Slingbox?

by technewbie2008 / December 5, 2010 7:07 PM PST

I'll be living abroad for 2 years. I want to keep up with all my local sports teams. I wanted to get the Slingbox but read some horrible reviews about it's quality and customer service. Is there any other device like the Slingbox that will allow me to watch my own tv channels on the internet abroad?

Thanks,

Tech newbie

Discussion is locked
You are posting a reply to: Anything better than Slingbox?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Anything better than Slingbox?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
You're right.
by R. Proffitt Forum moderator / December 6, 2010 2:26 AM PST

Quality. Now that many have moved to HD, the older Slings with SD picture quality will now be dis'd and slapped down.

Service. I'm reading, hearing and more about service. What folk often don't realize is the support is not going to teach networking and other basic skills. This is where folk get upset fast. They buy a technically challenging product and then need help to get it working.

This is not a toaster and the support is not free so you can see where folk will get upset.

-> After all that, even I am not sure how a sling box would help.
Bob

Collapse -
Junk
by DrBevKnox / April 2, 2011 4:55 PM PDT
In reply to: You're right.

Yes, but the product is junk. Even if you get the technical support, it doesn't change the fact that it just doesn't work. They are fixing the issues, but need to wait til then to buy one.

Collapse -
Junk for some.
by R. Proffitt Forum moderator / April 3, 2011 5:29 AM PDT
In reply to: Junk
Collapse -
Warranty / Poor Customer Service
by dgriley / July 25, 2012 2:18 PM PDT

My Sling box Pro HD with a V-infinity power adapter needed to be replaced under warranty. It was sent out on July 10, 2012 and dropped on my porch on July 20, 2012. Unfortunately for me it was stolen off my front porch. I reported the incident to the Orange Police Department (Case #12070811). I have called Sling box three times only to be told numerous things that I really fell are bad business practices. I expect under this situation a new sling box would be sent. Sling media has the tracking number with UPS and they have the police report. I was told by 3 different employees that all the can do is document the facts and escalate the case. I was promised a return call within 48 hours which has come and gone. I was told that they would send out a new unit but they had none in stock. Later I was told by a different employee they were out of stock last week but not at this time. I was told that nobody was available that could make a decision to mail me a new unit. sling media did take my credit card number and told me if I didn't return the faulty unit within 30 days my credit card would be charged. I won't even have a warranty unit in 30 days. does this mean my one year warranty will be extended a month or more while I wait for a call from someone which their own employees can't contact... What a bazaar situation. For heaven sake Sling Media... Send out a new unit and file a claim with UPS. Case #00590871. I hope this followed the guidelines of a friendly and informative post that can help other Sling customers. What's the question? Do you think Sling Media should send a new box and then file a claim with UPS?

Collapse -
This may take a lawyer.
by R. Proffitt Forum moderator / July 26, 2012 7:34 AM PDT
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

The Samsung RF23M8090SG

One of the best French door fridges we've tested

A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.