Anyone had problems. . .

by Coryphaeus May 31, 2008 10:22PM PDT

with the Dish 211 receiver?

Last week one of my 811 receivers died, wouldn't turn on. I called Dish Network and for a flat fee of 75 bucks they would install a new dish and a new 211 receiver. Naturally this came with a two year contract. But since I've had Dish since '97, no problem.

The installer came out Tuesday and replaced the dish, the multi-receiver switch, and installed the 211 receiver. Looks nice, getting a few more HD programs. Tuesday night we turned it off and went to bed. Wednesday morning turned it on and all I got was the "Searching for signal". It stuck on step three. I called Dish and they sent a tech out Thursday and replaced it. Watched it Thursday, shut down for the night. Friday morning, same-same.

Called Dish and a tech and and supervisor are supposed to come out Monday.

I don't trouble shoot warranty problems, but does anyone have any thoughts?

Discussion is locked

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Isn't that normal when it unit is COMPLETELY off?

by ahtoi Jun 1, 2008 11:07AM PDT

I wonder if there is a power standby setup.

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.....

by givemeaname Jun 2, 2008 5:37AM PDT

I just had Dish install HD just last week (friday) & I got the HDDVR 722 & the HDDVR 612 (both free). Both do that same thing in the morning, I think it is a power saving thing, too me it does not bug me since it just takes about 30 sec or less.

For anyone thinking of upgrading to HD (dishnetwork) & cost is a factor. When you call & ask about costs just say "that is more then DirectTV" & then they should transfer you to someone else & ask them to wave the "Upgrade costs". I got all 'upgrade' costs waved ($175), $109 credit on the bill & 2 free HDDVR. I just had to pick-up some cables to hook the HDDVR to the TV (Component/HDMI), they don't include any cables, so I pick-up some up from monoprice

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Tech out today. . .

by Coryphaeus Jun 2, 2008 9:06AM PDT

They seem to think it's a software glitch in the 211. He got it to work with a restore to default. But this removes my screen size, resolution, and favorites list. He also said the unit is supposed to stay on. So if it stays on 24/7 it'll work. He said if I turn it off and then back on and it sticks again to restore to default again and to call him.

So it sounds like a software glitch. Just what I need. If this keeps happening I'll tell them to just give me an 811 back. The 211 picks up more HD programming from another satellite, but 95% is sports and that's useless to me.

Anyone had problems. . .

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