Anynet AS720/46" 550 series LCD

Sorry to hear you're having trouble. Let's see if we can't help you get your Anynet+ feature working.

The first thing I would do is check your firmware on the LCD. You didn't state which exact model you have, but you can look them up and find all applicable firmware updates here: (Go to download center, and click on the firmware tab)
http://www.samsung.com/us/support/main/supportSupportMain.do

Search by model number and make sure those are up to date first.

Keep me posted.

--HDTech

Thanks. That seems to be my final option aside from taking the unit back. I'll do that this evening and report back.

Do you know if LN46A550's have had issues? I assume Anynet resides on the TV as the master device, as opposed to any additional component, right?

Cheers,
B

Naturally, I don't want you to have to take the unit back, however, I do want you to be happy with your purchase. I say this often, but I mean it sincerely - I want our products to meet your needs, and if you're not happy, I want you to be regardless of the outcome.

Here's a direct link to your firmware:
http://www.samsung.com/us/support/download/supportDown.do?group=televisions&type=televisions&subtype=lcdtv&model_nm=LN46A550P3F&language=&cate_type=all&dType=D&mType=FM&vType=L&prd_ia_cd=02010100&disp_nm=LN46A550

I do know that some Anynet+ issues have been fixed with firmware updates. Keep me posted.

Happy Thanksgiving!

--HDTech

Updated the firmware to the latest version, but still nothing...

Samsung Canada is apparently "still looking into this" and will get back to me tomorrow... that is what they said last night though..

I guess we'll see...

B

Here is the firmware updates for Canadian models. Please install one of these over the last firmware I gave you.

http://www.samsung.com/ca/support/download/supportDown.do?group=TV&type=TV&subtype=LCD%20TV&model_nm=LN46A550P3F&disp_nm=LN46A550&language=&cate_type=all&dType=D&mType=FM&vType=L&prd_ia_cd=02010100

Keep me posted.

--HDTech

Thanks - I did install the canadian firmware initially. Nothing.

The Samsung tier 2 tech called back and essentially said "use the 720 remote instead of the TV and you will have the same functionality"... and that "anynet devices would only work if they were on standby"...

Good job boys. The 720, when powered down, is on standby and your work-around is just that, a workaround. Bottom line is there is an issue with anynet on my tv - but they couldn't bother to concede that fact...

I guess I'll take it back.

Quesitons for Mr Samsung.

Is Anynet driven from the TV? My assumption is yes, but could you confirm?
Should anynet not work with a simple HDMI and Optical connection from the 720 to my 46A550? My view is yes, but it isn't...and the tier 2 tech alluded to it not working if it is only the receiver and TV. Bull, I say.

Still searching... your feedback is much appreciated!

B

The best I can do is refer you to our online guide for all things Anynet+

http://www.samsung.com/us/support/popup/howToGuidePopup.do?howto_guide_seq=1060&howto_guide_step_no=1&type=televisions&subtype=&model_nm=

That is the best difinitive guide that I know of regarding Anynet+ functionality.

--HDTech

Hi Samsung_HD_Tech,

This is the way my system has been set up - but I do appreciate the info and being able to go through it once again to ensure my set up is fine.

Question for you. Knowing this is how I've set my system up, would you not expect that when you turn the TV on, the Anynet settings remain "saved" and, as a result, the 720 turns on as well?

Let me know your thoughts.

B

Boundsz,

I would expect more that the Anynet would turn the television on (and to the proper input) when you turn on the A720. From the user's point of view, it shouldn't make a difference, but from a functionality standpoint, that would be my understanding of the intended benefits of the feature.

Are you saying that the Anynet+ feature defaults to "off" when you turn the set off? Or that the A720 doesn't turn on when the TV is turned on? I ask because from the design standpoint, some people may just want to turn on the television only, (whereby Anynet would not by default turn on the sound system). I think that was the design of Anynet to not assume that all units would power on when one is turned on, but when certain ones are turned on.

--HDTech

Hi HD_Tech,

IN regards to your comments:
"I would expect more that the Anynet would turn the television on (and to the proper input) when you turn on the A720. From the user's point of view, it shouldn't make a difference, but from a functionality standpoint, that would be my understanding of the intended benefits of the feature."

--I would think, because anynet is driven from the TV and from the TV remote (as per the link you provided), the TV remote should be used, and would drive every other component.

"Are you saying that the Anynet+ feature defaults to "off" when you turn the set off?"

--Indeed, my settings are Anynet "On" and "Auto Turn off" to "yes". However, once I turn the TV off, the settings change to Anynet "off"

Or that the A720 doesn't turn on when the TV is turned on?

--This, in my view, is a symptom of Anynet defaulting to "off" once I turn the TV off.

I ask because from the design standpoint, some people may just want to turn on the television only, (whereby Anynet would not by default turn on the sound system).

--> When I turn the TV on, and the soundsystem is not turned on seperately, there is no sound, presumably because everything is run into the 720 as per instructions. Both the cable box and DVD connect to the 720 (so, now I always have to turn the 720).

I think that was the design of Anynet to not assume that all units would power on when one is turned on, but when certain ones are turned on.

--> well, I am getting a samsung blu-ray of upscaling DVD, so I'll have an answer to that one shortly...

Let me know if you have further comments based on my answers back and again, I appreciate your input.

I have a av-R720, and a LN46A550

the tv is fw 1008.0 the Anynet is not working I turn on the tv and anynet turns to off I have the tv and receiver hooked up correctly by HDMI and Optical.

Any HELP?

Hi,

Samsung has been little help, and my system, with an added Blue ray, still works the same.

When turning on the TV, I have to manually turn on the AS720. I also have to change the default mode from DVD to SAT in order to get sound (not great or as advertised)

When turning the TV off, both the TV and AS720 Turn off (great).

When I use the Blue Ray, I'll insert a disc and the tv will turn on, go to the correct setting and the AS720 will turn on and go to the proper setting (Great - as Advertised).

If I turn the TV off after the movie, the TV, AS720 and BR Player all turn off (Great - As advertised).

So, the only issue I have is when I watch TV - I have to use two remotes - one for the TV, and one for the sound. Not what was advertised and I haven't had time to bother with it lately.

B

I have the new 2009 models. the BD1250 connected to a 58B650 Samsung.

They advertise they work together.

I have the same problem as the posters in this thread.

I even try turning the BD1250 on and off. The TV then does not know to turn on. I want it to turn on and play sound from my TV.

Any updates on this issue.

Must be a Firmware bug. I test a Samsung TV at Best Buy Same problem.

Myself I have the Samsung BD1250 Blue Ray HomeTheater.

It will turn off when you turn the TV off. I wont ever turn back on when you turn the TV on leaving you with NO sound.

You have to switch over to the BD1250 mode on your remote and manually turn it on.

Seems like an easy fix with a firmware update if they would just do it.

I notice other home theater sets from other brands auto turn on and off.
Even the Samsung Sound bar will auto on and off.