It's likely a mandatory copyright restriction they have employed. DVD copying is permitted but one to one digital copies are not to another HDD. You could also ask at a UK center AV forum such as this one-
Also, there may be someone with a similar device here in the states on this forum w/ ideas-
As you've discovered, being 'IT savvy' isn't always the same as AV savvy. Many of these restrictions can certainly be a PITA
machine belongs to my Mum so when it started to play up she was advised to send
it back to Samsung for repair. However, she has over 40GB worth of videos on
there and was quite understandably reluctant to send it back without having a
backup of her videos. Ironically, recording to disc was the fault so there was
literally no way of backing up the videos. Being quite IT savvy I decided to
purchase a USB HDD reader and intended to copy the files to her laptop the easy
way (drag & drop). However, I was stunned to then discover that Samsung had
locked down all my Mum's files - well, the HDD inside the recorder was locked
down. I tried sharing the files and everything I could possibly think of but
wasting over 4 hours on it i decide to throw in the towel. I approached Samsung
who were as useful as a chocolate teapot, so I now turn to you - the pros
anybody please know how to overcome this HDD lock so I can just copy the videos
over to another HDD??
worst is that, presumably because I changed the sharing rights of files etc. I
cant get them to view on the recorder now neiother. They are there, because the
inbuilt file manager shows 40GB worth of files present, but they just dont show
as thumbnails like they should.
many thanks in anticipation.