This means you let the maker fix, replace or refund if they can't cure it.
Computer: ASUSTek Q524UQ 2-in-1 Laptop/Tablet
-Purchased in early August, 2016
Intel i7-6500U Dual Core 2.5GHz Processor
NVIDIA GeForce 940MX - 2GB
2TB HDD @ 5400 RPM
12GB DDR4 SDRAM @ 2133 MHz
I would consider myself a decently experienced and knowledgeable computer owner. I keep drivers up-to-date and I actually monitor the health of my hard drives. I have a kickass cooling pad for my laptop so it doesn't overheat too easily. I also have an anti-virus called Webroot Secure, which people have told me is a very powerful anti-virus that sometimes blocks too much. My laptop only freezes after a while of playing games.
HOWEVER, I check task manager every now and then just to make sure that...
1) My hard drive isn't overworking itself
- My hard drive usually holds at 100% during boot up
2) My CPU isn't breaking a sweat
- I have never seen my CPU work above 60%
3) I'm not using too much RAM
- I have never used more than 75% of my RAM
What I want to know is why my laptop freezes up every now and then. I was thinking of installing a type of software that monitors my internal temperatures as well as CPU usage, RAM usage, and hard drive usage.
Stuff I am CERTAIN about:
1) My GPU isn't acting up
- I actually fixed a freezing problem by updating the drivers
2) Not a virus or any other type of malware
- Webroot Secure is a juggernaut
I'm fairly certain my OS is NOT corrupted. My hard drive is not running out of space, I actually created a restore point a few days ago and ran ChkDsk and then Defragmented my hard drive. Since it will probably be the only time I do this, I won't have to worry about my hard drive getting damaged by defragging. I also use 2 applications to monitor the health of my storage devices called SpeedFan (which is free FYI) and HD Tune. I know my hard drive is working at full functionality.
This started in late August. Does anyone have any suggestions?
My laptop: ASUS Q524UQ BBI7T14 Specs - CNET