i have a fujitsu lifebook s6231 and i was always a dell user. i'll never go back if the last 3 months continues. this is the best performance and setup i found in a notebook. the keyboard is full sized for a legit 4.5 lb laptop, crystal full 13.3 screen and 4.5 hr battery life. i've called once with a question and got no wait and it answered well. the keyboard is not as sturdy as desktops as i expected. i'd go with fujitsu over dell, sony, toshiba, and ibm for sure.
It sounds like getting a system without major problems is a bit of a crap-shoot, regardless of whom you buy from.I hadn't heard of Fujitsu before looking at this forum, but I've been considering themn based on some glowing reviews here. Are there few complaints because their products are great, or simply because there are so few customers to complain?
I googled them and found that:
''Fujitsu Siemens is recalling quarter of a million notebook batteries which might just burst into flames. The recall, sorry ''proactive exchange program'', concerns Amilo notebook computers with a battery model number ending G1L1. There are problems with batteries on Amilo O, A and Pro machines.''
The information on their website seemed sketchy on the warranty/service plan details. Anyone have experience with the customer support/service?
Any comments on the keyboard? I think a reviewer mentioned they were flimsy and rattled.