I stupidly bought into the scare tactics, and purchased antivirus 2008 back in June, along with an "Alpha Wiper," to the tune of about $100. Fortunately I was also protected by Norton (why I thought I needed additional protection, God only knows... but those pop-ups are SCARY!). Anyway, Norton blocked the downloads and saved my computer (I think) but not my money. The question now is this: I just received an email from antivirus2008y.com, stating that they never received payment for their corrupt software. They said they would contact "the police and the courts" (in broken English), that I had committed "fraud and theft," and they would take the steps necessary to collect their money if I don't sign a form stating that I purchased the junk (including a receipt of purchase... bank statement, etc.). They included no mailing address or phone number, only an email. They requested that I scan and email the form and proof of payment. I have my credit card statement showing payment, but I don't know if I should send it. Is this another scam? Why am I nervous? Please advise ASAP, as they are giving me 3 days before they alert "the police."?! Thanks!
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?