service tag
product name Presario V6700 Notebook PC
product number GP241AV
Serial Number CNF8192QMD
operating system
Microsoft Windows XP Professional
version 5.1.2600
PID 76487-OEM-0011903-00101
service pack 3.0
language 1033
System Information
BIOS version F.59
Help and Support version 4.4.0002
Support Phone Number
Select your present location
processor
Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz
version x86 Family 6 Model 15 Stepping 13
current speed 2000 MHz
cache size 2048 KB
memory
Maximum capacity 4.00 GB
Installed memory 2.00 GB
Memory Slot 1 1.00 GB
Memory Slot 2 1.00 GB
hard drive
total capacity: 614.79 GB
sum of hard disks ( C: D: F: )
HI, i'm using a Compaq comp and I'll give the specs later. My internet is wireless and the router is 2wire. As for symptoms, I can's update any anti-virus i instal(avg, malwarebytes, anvira, avast). Can someone suggest anything besides re-format?

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