go to system restore,go to a date before you downloaded the virus,click that date & you should be rid of it
My stepfather was duped into downloading "Antivirus 8." Now his computer seems to be completely hijacked.
I've done some reading on removing this virus/spyware/malware (not sure which one this falls under) and found that I needed to get into "Safe Mode" to download removal software.
When I boot into Safe Mode, Antivirus 8 prompts me to "get a genuine version of Antivirus 8," as it does when I regularly boot my machine.
So now that my Safe Mode option is blocked, I have no idea where to go from here.
Running Windows 7 on a pretty new Dell. I don't have a ton of experience trying to fix computers but I like trying to fix things myself. Would rather avoid taking it in to be repaired. Thanks in advance!