Computer Help forum

General discussion

antimalware doctor virus

by k9mom007 / September 7, 2010 9:57 AM PDT

somehow, my normally really sharp father got himself a really bad virus, antimalware doctor. I did some research and followed steps to a T trying to remove it.This virus has his computer all but stopped. He tried to use his restore disc and it won't even let him run that. Question: can you use the restore disc in safe mode. I am able to get some programs to run in safe mode, and used the removal tools from safe mode, but the virus was still there.

Discussion is locked
You are posting a reply to: antimalware doctor virus
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: antimalware doctor virus
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Safe mode with networking.
by mopscare42 / September 7, 2010 10:49 AM PDT

See if you can download and run Malwarebytes' from safe mode with networking.
A friend had that same malware and we got it removed by doing that.
What OS is on the computer?.
When you say "restore disc" does that mean the recovery discs that comes with some computers? If so, put the disc in, shut the computer down, turn it back on and see if it will boot from the CD/DVD drive.
Getting those things anymore is pretty easy.
I was researching a airfield in Kuwait on Google and one tried to install itself, but Norton 360 caught it.

Collapse -
did that!
by k9mom007 / September 7, 2010 7:32 PM PDT

I did run Malwarebytes from safemode....found a few things but upon reboot same problem. He's running xp pro, service pack 3.
I will tell him to try to boot from the disc, and yes, the disc is the recovery disc that came with the computer.

Collapse -
See This Thread About The Same Issue..
by Grif Thomas Forum moderator / September 8, 2010 12:49 AM PDT
In reply to: did that!
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?