See if you can download and run Malwarebytes' from safe mode with networking.
A friend had that same malware and we got it removed by doing that.
What OS is on the computer?.
When you say "restore disc" does that mean the recovery discs that comes with some computers? If so, put the disc in, shut the computer down, turn it back on and see if it will boot from the CD/DVD drive.
Getting those things anymore is pretty easy.
I was researching a airfield in Kuwait on Google and one tried to install itself, but Norton 360 caught it.
somehow, my normally really sharp father got himself a really bad virus, antimalware doctor. I did some research and followed steps to a T trying to remove it.This virus has his computer all but stopped. He tried to use his restore disc and it won't even let him run that. Question: can you use the restore disc in safe mode. I am able to get some programs to run in safe mode, and used the removal tools from safe mode, but the virus was still there.