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General discussion

Anti-Virus programs automatically shutting down

by bowneline Mar 19, 2004 7:38AM PST

I think I have a virus on my computer. I have a McAffee anti-virus program and a Norton anti-virus program. However, whenever I start scanning the computer for viruses using McAffee, after about 10 seconds the program shuts itself down. Same with Norton. Frustrated, I then downloaded a free trial version of F-Prot anti-virus and a free trial of AntiVirus & Trojan. Both programs do the same thing when I start them up: after about 5-10 seconds of running they just disapear. Any suggestions?

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by Merl Priester Mar 19, 2004 7:44AM PST

If you are on a network, pull the cable so as not to infect anyone else.
Remove all of the programs and reboot.
Re-install one of them.

I prefer Avast 4
www.avast.com it is free for home use, and works well.

If you think you are infected, do your scans in safe mode.

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Re:Anti-Virus programs automatically shutting down

by kathyz71 Mar 19, 2004 10:41PM PST

Hi. Just went through that. Got infected with Beagle Worm and it wouldn't let Norton run. I went to www.symantec.com, Norton's home page and was able to run a scan through it and find out what I had. Was then able to download the removal tool and after that was able to run Norton. Good luck.

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