One has to wonder whether the anti-virus industry sleeps well at night. On one hand, it purports to serve the world by defending our computers and networks from any number of electronic critters and malicious code. On the other hand, sometimes its "cure" is worse than the problem its products allegedly treat. Add to that the decades-old concerns over business, market share and publicity, and you have all the ingredients for industry, product and service confusion. This situation regularly benefits the anti-virus software industry at the expense of its customers.
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