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Another person's wireless router is causing laptop crash

by Clbee / April 5, 2009 10:27 PM PDT

I have a Dell laptop- about five years old. No problems except recently I get the blue screen of death everytime I start it up at home. It works fine everywhere else. There is nothing new about my computer or wireless router. I live in an apartment building and I have been told that it is probably someone else'e wireless router that is interferring with my laptop.

I have heard there is a patch I can install, does anyone know of this probalem and the solution? Thank you for any advice.

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Running Windows XP
by Clbee / April 5, 2009 10:59 PM PDT

Maybe I should mention I'm using Windows XP.

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What happens if you turn off your own wireless router?
by Kees Bakker / April 6, 2009 12:05 AM PDT
In reply to: Running Windows XP

No interference then.

Then take your router somewhere else (where there is no other wireless signal) and try there.

Then have ook in the Event Log to see if there's any useful entry.


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Verify and check for updates
by Willy / April 6, 2009 12:00 AM PDT

Check your wireless router has any updates/upgrades that can be done. Do this besides the system side of things. Also, if you worked using only "default" setting that you change them to be more unique all across your network. Excusing any wireless issues, be sure that some cheaper routers aren't comprised because they are simply cheap or really don't deliver what they promised, like multi-ch./range operation. Last, multi-router operation can be troubling as too much is going on and since these are more one-user driven they use whatever works and that may bump into another users area and only the stronger of two will survive. As various equipment and levels are at play here and no one communicates to each directly(personally), they optimally clash. One solution for one situation may work but then hits another problem as the spectrum of issues arises.

tada -----Willy Happy

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Same problem with both new Lynksys & D-Link Wireless routers
by bilphihan / July 15, 2009 6:23 AM PDT

Bought a new Lynksys WRT160N wireless router, setup with couple wired PCs. All went well until I started my wireless on Compay Evo N1000 with internal wireless adapter. This PC had been running wirelessly for years with an old D-Link DI-624 wireless router (which I had to replace due to a failed power adapter). Booted up, then it crashed with Blue Screen Of Death and IRQL_NOT_LESS_OR_EQUAL error message. Checked for drivers, etc. All current. Found that it would boot OK if the wireless on the router was disabled. Crashed when wireless enabled. Spent 2 hrs with Lynksys tech support who concluded router was incompatible with PC. BestBuy gave me my money back, and I bought a new D-Link DIR-615 router. Same thing. Tech support suggested disabling "n" and running only with 802.11b and g copatibility. Still caused PC to crash. They suggested disabling "g" and running with only "b". Same problem. Since the D-Link power adapter is the same one that was on the old router, powered up old router with new power adapter. Wireless works fine this way. So: 2 Brand new 802.11n routers from 2 different companies when runninhg wireless cause the laptop to crash in exactly the same way. Other post identifies this as an "IRQ Storm" and says the problem is inherent in the design of the PC, and there is nothing can be done. I hope noone within range of my laptop PC ever runs one of these routers. My PC will crash. I found many others reporting similar problems when they go into a certain zone with their PC. I have no idea what to do. Running Win-XP Pro with SP3 and all drivers (especially Compaq Wireless adapter WLAN MultiPort W200 ) are most currrent release. I'm off to get my money back on the D-Link router.

I found another post from someone who bought a new wireless adapter for his HP laptop's PCMCIA slot. He disabled the internal card. PC still crashed with same message when in the presence of a new wireless router. I think this is happening more often than one might expect...

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Having fixed this one far too many times.
by R. Proffitt Forum moderator / July 15, 2009 6:33 AM PDT

Here's my recipe. I will not enter into any debate or admit any more cooks to the kitchen.

1. Install latest mother board driver packages.
2. Follow Grif's advice at
2a. Repeat item 1 if 2 found pests.
3. If any of the known bad wifi internal cards I've encountered, remove said card and use a pc-card instead.
4. Use WPA security on our own networks.

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