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Annoying Trojan called StartPage-EH.....Please help me !!!

by wsocnet / November 30, 2004 2:58 PM PST

Dear All,

I have a problem with Trojan detected by McAfee as StartPage-EH. The antivirus says that the file being infected is BEHKNQTW.DLL (located in directory windows\system). However, the antivirus cannot clean it nor can it delete the infected file.

I then tried deleting it manually (by using both windows explorer and DOS command line but not succeeded that's to say the BEHKNQTW.DLL cannot still be deleted. Is that file required by the windows, I mean what file is it?

The symptoms I undergo is when I opened the IE Browser to a certain address, say www.yahoo.com. It redirects me to page http://ssearch.biz displaying look like Search Engine but Nothing can do with it.

I use Win98SE with IE v6, many removal tools I have been trying i.e. SpybotS&D, CWShredder, Doctor Spyware,Spyware Guard, and the likes. I also tried resetting Web Setting to its default

But the Trojan is still there. It comes back again.

Your help to get rid of this annoying thing will greatly be appreciated.

Best regards,

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Re: Annoying Trojan called StartPage-EH.....Please help me !
by roddy32 / November 30, 2004 8:48 PM PST

Hi Wans
"ssearch.biz" is a nasty one so I will leave it for one of the experts to help you. You will probably need more tools than what you listed. I'm also not familiar with "Doctor Spyware". There is a program that is called "Spyware Doctor", which is not condemned but is also not condoned. Also, what do you mean by "and the likes"? There are a lot of ripoffs out there so please be specific also what you are using. The others that you listed are good although there are a couple more I would add if you don't already have them.I'm just prepping you for one of the experts because they will probably ask you the same questions.

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Re: Annoying Trojan called StartPage-EH.....Please help me !
by Bugbatter / November 30, 2004 10:42 PM PST

That file, its "friends" and its registry entries need to go. You will need more tools, and you will need somebody to walk you through a fix. Post a HijackThis log on one of the forums that handle such.
Download HijackThis v.1.98.2 to its own permanent folder.
If that link is not working, extract from http://www.downloads.subratam.org/hijackthis.zip

To create a folder:
Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named "New Folder", which you can rename to "HJT" or "HijackThis".
Now you have C:\HJT\ folder.

Scan and DO NOT fix anything.
After Scan, the Scan button changes to Save Log.
Click that, save it somewhere. Do Ctrl-A to Select all, and then copy and paste it into a post on one of the following sites in their malware forum so an expert can tell you what to fix.
It may take a few days because they are swamped, but they will get to you eventually.
- http://www.computercops.biz/

- http://forums.spywareinfo.com/

or any listed here: http://www.a-sap.org

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Re: Annoying Trojan called StartPage-EH.....Please help me !
The antivirus says that the file being infected is BEHKNQTW.DLL (located in directory windows\system). However, the antivirus cannot clean it nor can it delete the infected file.

Try this:

Download the killbox from here.

Extract TheKillBox.exe from the zip file and double click it to open it up.

Then try this.
In the 'Paste Full Path of File to Delete' box, copy and paste this entry:


Don't click any of the buttons though, instead please click on the Action menu and choose "Delete on Reboot". On the next screen, click on the File menu and choose "Add File". C:\Windows\System\BEHKNQTW.DLL listing should show up in the window. If that's successful, choose the Action menu and select "Process and Reboot". You'll be prompted to reboot, do so.
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Re: Annoying Trojan called StartPage-EH.....Please help me !
by wsocnet / December 4, 2004 11:56 PM PST

Deal All,
Thank you all: roddy32, bugbatter, and Marianna for your supports on this Trojan.

I have tried everything as instructed here, however, the Trojan did not want to go out. As roddy32 said, it was a nasty trojan, indeed. The tool called Killbox did not remove BEHKNQTW.DLL, the Trojan was apparently immune.

I eventually tried (today, 05 Dec 2004) the Panda Titanium AV 2004, and fully scanned my computer.

Oh.....thanks God. It is successful that Panda TAV did delete the nasty Trojan.

The Antivirus detected the Trojan as StartPage.HT by which StartPage-EH is alias thereof.

Well...As of now I have my own computer free of that Trojan and my IE works normally, not redirected to http://ssearch.biz anymore.


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Great job ! Maybe now is the best time to get Firefox
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(NT) (NT) Great News Wans, congrats. :D
by roddy32 / December 5, 2004 1:18 AM PST
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Startpage-EH destroy
by Atlantar / January 20, 2005 9:26 AM PST

I had this spy and run Spybot and I had no problem to destroy it and it did not come back. But, you have to use the latest version of spybot. I use windows xp Professional

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