Whenever posting questions on these forums, please give us as much information as possible about your computer. Depending on your issue, we might need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), and any EXACT error messages you are receiving, and in your case, what have you tried to fix the issue? The more information you give us, the better informed our answer will be.
What have you done to check for Spyware/viruses?
What have you done to eliminate unnecessary start up programs/services and clean out the junk files from the computer?
Hope this helps and let us know more.
Whenever I open up My Computer, a flashlight appears and stays there. I've tried stopping the WIA services, but that doesn't work. Alos, when I try to save something in another folder, the list on choosing where to save it hangs. Don't know if these two problems are related, but can anyone shed some light on this problem?