Windows Legacy OS forum

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Annoying problem after uninsatalling software

by astro_andy / July 26, 2009 4:14 PM PDT

I recently uninstalled some old cd burning software (pinnacle instant cd/dvd) as I hardly ever use it, cleaned my registry to remove any leftovers and all seemed well. However when I launch IE8, Firefox or Messenger windows tries to reinstall it.
Can anyone shed any light on why it is doing this and how do I cure it?
It's getting very annoying!!

Cheers - Andy

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Calling in for a surgical strike?
by R. Proffitt Forum moderator / July 26, 2009 9:33 PM PDT

I bet you can fix this one. Go get this tool but first let me note that some read the warnings and get scared off. Let me say this is the tool I use to dismiss this issue in just a few minutes. Use the following tool to find an entry and then delete that one and one only entry of choice. Don't remove other items unless you understand why you are doing so.

Here's the tool -> http://support.microsoft.com/kb/290301

Yes, it applies to other programs not in the list.
Bob

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getting a little closer to the problem
by astro_andy / July 27, 2009 4:45 AM PDT

Seems like this might do the trick but i can't get it to run. I just keep getting the following error message from the Windows Scripting Host...

"There is no script engine for file extension .vbs"

Any help would be really appreciated. Happy

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Pick from answers at
by R. Proffitt Forum moderator / July 27, 2009 4:53 AM PDT
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Not much luck
by astro_andy / July 28, 2009 3:32 AM PDT
In reply to: Pick from answers at

Thanks Bob, I should have thought to google it myself, some days the old grey matter isn't always up to speed Happy

Still working through possibilities so far I've tried installing the latest windows script engine but part way through the installation a window pops up and it tries to install the pinnacle software again, I have to hit cancel roughly 20+ times before it goes away. The same thing happens when use regserv32 to point it at vbscript.dll

I've checked the file associations and everything seems correct there.

Any ideas on the next step?

Cheers - Andy

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Success
by astro_andy / July 28, 2009 4:08 AM PDT
In reply to: Not much luck

Not sure what I did but I got the windows installation cleanup tool working and that appears to have solved the problem.

Thank you very much for putting me onto it Happy - Andy

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