Seems easy to fix. Back to the store to fix, exchange or get a refund.
I purchased a new cell phone from a store in my town. Unfortunately to my my crappy luck the phone will not let me sign in . it says please sign in with the google account that was previously used on this device , which tells me the phone is in fact a used phone. i guess i am not the only one that has had an issue with this particular store because someone was always there trying to get their money back . i wish i had paid more attention , i was just excited i guess. thast and the fact that i should not have had to worry about if the phone was new . being that Metro PCS is not an off the beaten path cell phone company. only the person who sold the phones was from some foreign country trying to get something for nothing. we are the land of the free , but give me a break. that goes way above and beyond the kind of FREE that phrase represents. anyway thee phone is a ALcatel pixie . i have no way touse it without getting me through the bsign in process .