Desktops forum

General discussion

AMLI: ACPI BIOS error

by eandc / February 5, 2004 10:57 PM PST

I currently have an AMD Athlon 1.4Ghz, ALi ALiMagiK 1 chipset, IWill Award Bios, 128MB Nvidia AGP video card, 512MB DDR ram, 2HD, CDR, DVD. I am running Windows XP Pro.

I've had this computer for almost 2 years or so wIthout any issues. A few months ago it looked like the lithium battery on the MB was starting to go. On every reboot it asked if I wanted to update the iWill smart settings in the BIOS.

A few weeks ago, the computer started to randomly reboot. Sometimes it would reboot in repeatedly and then remain stable.

I recently rebooted the machine to reset some setting on my router and now it keeps rebooting after startup. Usually within 10-15 seconds of seeing my desktop, it will reboot again...and again.

I've had some success working in Safe Mode, but even there it has rebooted a couple of times.

I then replaced the litium battery on the MB... still rebooting.

I checked my error log while in safe mode and it gave the following mesaage:

AMLI: ACPI BIOS is attempting to write an illegal IO Port Address (0x70), which lies in the 0x70-0x71 protected address range..

I checked with the Microsoft website and it said the solution is to update you BIOS. After going to the IWILL website, it looks like that I am already up to date with the most recent version.

I checked for any ACPI setting in the BIOS and couldn't find any mention of it there.

Does anyone have an idea what is causing this error or what I could do to solve it?
I even switched out each RAM to see if either of them were bad.

Any suggestions or advice would be greatly appreciated!!


Thanks!

Discussion is locked
You are posting a reply to: AMLI: ACPI BIOS error
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: AMLI: ACPI BIOS error
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re:AMLI: ACPI BIOS error
by R. Proffitt Forum moderator / February 5, 2004 11:24 PM PST
In reply to: AMLI: ACPI BIOS error

Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

You supplied a very short list of what's in that machine. Such items as BAD MOTHERBOARD CAPACITORS can be a factor as well as the usual OVERTAXED POWER SUPPLY THAT HAS FINALLY BEGUN TO FAIL.

I'd test fit a 450 Watt power supply and look for the bad capacitor issue as well as try the heat test. Remove the cover and point a fan at the machine. If the problem subsides, then you either have a failing fan/heatsink or a heat sensitive component. Such heat sensitive components are often on a card or even a motherboard and are great fun to track down. The end user is often upset that the motherboard or card is replaced.

Bob

Bob

Collapse -
Re:AMLI: ACPI BIOS error
by eandc / February 5, 2004 11:37 PM PST
In reply to: AMLI: ACPI BIOS error

Here's some more info on the CPU, hopefully it will be more helpful:

KA266-R MB, Antec 400w PS model#PP403X.. HP CD-R.

I've booted the CPU with with the tower open and checked the system temperature in the BIOS, the PC health doesn't seem to be close to any "red zone"

Collapse -
Forget PC health as a tool here.
by R. Proffitt Forum moderator / February 5, 2004 11:59 PM PST

It means ZIP when trying to find a board or other chip that is heat sensitive. It also can't look at the boards for the bad cap issue or a fading power supply.

1. http://www.badcaps.net/ident/
" Here are some functionality symptoms and issues your system might display if your capacitors are failing. Please note that these symptoms can occur even if your capacitors are not showing the physical signs demonstrated above. This is a rare occurrence, but it does happen. Most of the time, there will be physical signs of failure.

System Faults:
Motherboard fails to POST.
Memory Test Fails.
Fails to fully boot (or even install) Operating System.
System randomly and frequently freezes.
Random & frequent 'Blue Screens of Death'
BSoD or hard freeze under heavy drive activity (Either RAID, SCSI, or standard ATA)"

2. Power Supply Unit (PSU) capacity degrades with heat and time. I test fit a new 450 Watt PSU to see if that's it.

Bob

Collapse -
Re:Forget PC health as a tool here.
by eandc / February 6, 2004 12:40 AM PST

Thanks for advice, I really appreciate it.

I'll check into the power supply. All of my caps look pretty good.

One question.... Why would a defective power supply cause the ACPI BIOS error?


Thanks again.

Collapse -
After you read about this a bit more...
by R. Proffitt Forum moderator / February 6, 2004 1:20 AM PST

It becomes clear that heat and power issues can cause any number of errors. I can't discern if that's it yet, but let's hear what your tests with cover off, fans and such are revealing.

Bob

Collapse -
STOP pressing that browser refresh button
by R. Proffitt Forum moderator / February 6, 2004 12:39 AM PST
In reply to: AMLI: ACPI BIOS error

You are spamming the board with multiple posts. It gets distracting and people may not respond to you.

Collapse -
Let's tackle this in the XP way?
by R. Proffitt Forum moderator / February 6, 2004 1:50 AM PST
In reply to: AMLI: ACPI BIOS error

The reboot is likely because you have XP to reboot on a crash. Your choice to change that so you can witness the Blue Screen Of Death so the clues can be revealed OR to look in the EVENT VIEWER to see why it crashed. HINT: Use Start, Help and Support to learn about the EVENT VIEWER.

Armed with the EventID, I would go to www.eventid.net for more clues on the issue.

Worth noting is if you are not at SP1 plus more patches, the MS Blaster or varient worms can invade your system and do such mayhem. It's also your choice to make to be Pest and Parasite free. I note the tools at http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=1313&start=0

Collapse -
Adjustments in hardware I've found to stabilize such machines.
by R. Proffitt Forum moderator / February 6, 2004 1:57 AM PST
In reply to: AMLI: ACPI BIOS error

1. Load the BIOS defaults.
2. Set the FSB from 133 to 100 MHz.
3. Set the AGP rate to 1X

Usually that helps. If the user complains about the speed loss, I set it back and if it reboots spontaneously, we just agree that as least it does it fast. Wink

Bob

Collapse -
Re:AMLI: ACPI BIOS error
by eandc / February 8, 2004 9:48 PM PST
In reply to: AMLI: ACPI BIOS error

I bought a new power supply and replaced the old one...

It's still rebooting. Is it possible that my RAM could be corrupted? Should I try replacing my RAM before messing with the BIOS?


Thanks!

Collapse -
Have you changed the BIOS settings as noted?
by R. Proffitt Forum moderator / February 8, 2004 9:57 PM PST

Is the BIOS the latest?

Bob

Collapse -
Re:Have you changed the BIOS settings as noted?
by eandc / February 9, 2004 9:15 PM PST

After checking with iWill's site, it looks like my BIOS is the most up to date.

I also turned off my option in Windows to have the system reboot whenever there's an error in order to get the Blue Screen of Death...

It noted that I should check my RAM...... could it be my memory is bad? I'm still deciding whether I should buy some new RAM...


Thanks!

Collapse -
Have you changed the BIOS settings as noted?
by R. Proffitt Forum moderator / February 10, 2004 12:05 AM PST

Until you move to safer, slower BIOS settings I can't tell.

Bob

Collapse -
Re:Have you changed the BIOS settings as noted?
by eandc / February 13, 2004 11:31 AM PST

I can't find anywhere in the BIOS that will allow me to change FSB or AGP speed...

Collapse -
Let's get a few other items out of the way too.
by R. Proffitt Forum moderator / February 13, 2004 11:52 AM PST

1. In your original post " ALi ALiMagiK 1 chipset, IWill Award Bios, 128MB Nvidia AGP video card, 512MB DDR ram, 2HD, CDR, DVD. I am running Windows XP Pro."

The EXACT MAKE/MODEL of the motherboard would be helpful.

2. "A few weeks ago, the computer started to randomly reboot. Sometimes it would reboot in repeatedly and then remain stable."

"AMLI: ACPI BIOS is attempting to write an illegal IO Port Address (0x70), which lies in the 0x70-0x71 protected address range.."

This is at the crux of the problem. While I can suggest you try other settings, you appear to not be able to find them.

So I'm left to tell you the BAD NEWS. I've avoided calling it DOA, but now I have to.

The machine has a XP incompatible BIOS and unless your motherboard maker has a BIOS update to cure this item #2, then you have the WRONG OS for this motherboard.

XP has doomed a few motherboards to the scrap pile. At least you can fix it for not too much money.

Bob

Collapse -
Re:Let's get a few other items out of the way too.
by eandc / February 14, 2004 4:11 AM PST

MB is iWill KA266-R v1.3

I/ve been running the PC for over a year w/ no probs.... I just ordered new RAM to see if it will help...

Thanks

Collapse -
And now you have a new OS, MS Updates may have done you in.
by R. Proffitt Forum moderator / February 14, 2004 5:34 AM PST
Collapse -
Re:AMLI: ACPI BIOS error
by eandc / February 15, 2004 11:24 AM PST
In reply to: AMLI: ACPI BIOS error

OK... My BIOS has the date of 10/17/2001...

The latest iWill update has a file name of kar1017b.exe

Ist that the same BIOS version as mine, or does the "b" mean that it is newer?

Let's say it is a newer version, how do I actually update the BIOS?

iWill's site has instructions that look rather complicated..... Is there an "easy" way or will I be playing with batch files for a while..


Thanks!

Collapse -
BIOS updates. Follow the maker's notes.
by R. Proffitt Forum moderator / February 15, 2004 11:48 PM PST

But in almost every case, I make a boot diskette (http://www.bootdisk.com), place the AWBFLASH.EXE (fake name, you use what they tell you) and the NUBIOS.BIN file (again fake, use what they supply) and then boot that diskette

The method is so simple that I never read the instructions more than once. Either you do a AWBFLASH NUBIOS.BIN on the command line or you type AWBFLASH and answer it with the NUBIOS.BIN answer and off you go.

If you cut power to the board before it's done, then the board may never work again. So don't do that.

----------------------

Part 2.

Be aware that not all board makers resolved that I/O error. In that case, you replace the motherboard.

Bob

Collapse -
Re:BIOS updates. Follow the maker's notes.
by eandc / February 18, 2004 6:41 AM PST

Just a quick update..... I bought new RAM and installed it. The computer is still rebooting.

I've been trying to avoid messing with the BIOS, but I guess I now have no choice..
Here are the instructions on updating the BIOS from Iwill's site, does that look right to you??

http://www.iwillusa.com/supports/bios_1.asp?vID=136&SID=32&MID=26

The last thing I want to do is mess up during the update and make matters worse.

Thanks again!

Collapse -
The maker's notes look very complete.
by R. Proffitt Forum moderator / February 18, 2004 6:55 AM PST

It's nice they put it into so many pictures.

Bob

Collapse -
Re: AMLI: ACPI BIOS error
by the_pom / August 30, 2004 1:27 PM PDT
In reply to: AMLI: ACPI BIOS error
Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

BEST LIST

Find the best hybrids on the market!

Hybrid technology can be applied to any type of car, and the best show the most significant fuel economy improvements over a similar gasoline-only car.