Tablets forum

Alert

AMERICANPUMPKINS Not Recommended

by manuelcal1973 / February 20, 2015 2:01 AM PST

Buying a tablet from AMERICANPUMPKINS was one of the biggest mistakes of the last years in terms of online buying.

1. I ordered a tablet on 28 nov 2014 for $189.99
2. the same day I received notification that my order would ship 1 dec 2014.
3. On dec 2, I received an email that my order is being worked on and can be in this status for hours or a few days.
4. Dec 16 I send an email inquiring about the order, why it has not yet shipped. I received a reply (fairly lame and in my opinion a lie):
"Sorry about the delay in getting this out. This item was on back-order and then we had to wait to apply new security updates for KitKat that were released last week from Google." The item was shipped the same day.
5. It was received in my forwarding PO box in Miami and then forwarded my the shipping company to Costa Rica, where I received it on on dec 22 and for which I paid $40 in shipping and duties.
6. After charging it, the tablet did not work. The tactile function of the screen did not work. THe company advised me to reset, but after 3 resets the problem remained. The screen was obviously not working.
7. The product came without the bluetooth earpiece as advertised.
8. on dec 30, the company replied they would ship a tablet with similar specs that same week.
9. The replacement tablet was shipped on Jan 08, 2015
10. It was received in my forwarding PO box in Miami and then forwarded my the shipping company to Costa Rica, where I received it on on jan 20 and for which I paid another $40 in shipping and duties.
11. The received tablet was not the same as the first one.
The screen worked, but I found out that the sd-card slot was damaged. Somebody had put the card holder not inside the slot but above it, and in doing so squashed the slot to the point it can no longer be used. The card holder was inside the tablet.
What happened is that I put a sd-card in the slot, but I didn't feel any resistance or a click as you would with a normal slot. Instead the card just slided into the tablet. I could not even get it out. The tablet swallowed the card. I didn't want the card to cause damage inside, so I had to unscrew the cover, lift it up a bit and keep the tablet vertical. My card fell out. TO my surprise I heard something else rattling inside. I lifted the lit again and another card fell out. Well it was the card slot holder. So that's when I understood that it was not that I was using the wrong size or type of card, the slot was damaged.

After about 50 days I have received 2 damaged tablets for which I paid a total of $269.
Besides the fact that I have only received broken equipment, I strongly recommend not to use AMERICANPUMPKINS:
- late shipments
- incomplete orders
- broken equipment

They said they were going to send a 3rd which I never received. I ended up wasting $269, with one tablet in the garbage and one sold for $50.

Discussion is locked
You are posting a reply to: AMERICANPUMPKINS Not Recommended
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: AMERICANPUMPKINS Not Recommended
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
This is one of the usual stories with cheap tablets.
by R. Proffitt Forum moderator / February 20, 2015 3:26 AM PST
Collapse -
never heard of them
by renegade600 / February 20, 2015 8:52 AM PST

never heard of them, would never order from them anyway if I did. when it comes to electronics, I will only order from known and trusted companies. I would suggest you file a complaint with the bbb in the state they are located in.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?