Question

Amazon Fire Phone refuses to turn on.

Hello, I have contacted the Amazon customer support many times, and they all redirected to me to the technical support team, but they all did not reply with in 24 hours. So here is the issue: my fire phone will not turn no matter how much I try, I charge it for 3 days, I held down the power button for more than 40 seconds or so, and the only thing I get is a dark screen. This issue have continued for a whole week! Please help ASAP! I have already stressed my self out. I have checked every single website I can find about this issue, but no luck. And that’s why I am here. I have chatted with customer service and emailed customer service, they all tried their best to help with my issue, but still no luck. Before this I had a Bootloop, so maybe the Bootloop maybe the cause of this. They say a bootloop to a phone is like cancer to a human being.

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Answer
Those are getting old.

Smart phone life span is very short from what I can tell. Since this is a very rare model that was just on the market for a short time (I almost bought one) there's not much in the way of spares on ebay.

It's likely out of warranty so my advice is to start shopping.

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Answer
old phone

Post was last edited on April 26, 2019 3:55 PM PDT

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Help

This is still no working, I am sure it’s not a discharged battery.

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Most likely it has failed.

It was at the time ahead of its time. I almost bought one. Maybe there are replacements on Ebay?

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Reply

I don’t think that would work because I don’t want to spend much money.

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Sorry but maybe I misunderstood you.

You have a phone well out of warranty that needs repair or replacement. There's really no magic out there beyond what I see offered so far. After that you rarely can get it fixed for free but there are nice cheap phones out there.

I'm going to give a nod to our CNET Cheapskate at https://www.cnet.com/news/the-moto-g6-hits-an-all-time-low-140/ as I carry a Moto G 5th gen and would buy this if mine failed.

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the phone is 5 years old

maybe replacing the battery might help but the phone is five years old. any money spent on it would be more than the phone is worth. you need to bite the bullet and get another phone.

Post was last edited on April 27, 2019 12:53 PM PDT

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Message

Thank you all for contributing to this question, and trying to help me, since this is a phone that buries many sorrows in it, I must keep it, no matter how much money I have to spend on it, as this is a phone my father give me some time ago, he passed away right after I got the phone. So in basic, thank you all. I appreciate it. No, I wouldn’t buy a new a phone, I treasure this device, I will buy new parts.

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Answer
Amazon Fire Phone refuses to turn on.

Unplug the power adapter and micro-USB cable from your Fire phone, and then connect them to your Fire phone again. Insert the power adapter into a power outlet. If your Fire phone doesn't indicate that it's charging, unplug the power adapter. Press and hold the Power button, and then tap Restart.

Post was last edited on May 3, 2019 3:50 AM PDT

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Fix for firephone

Get a can of CRC electrical contact cleaner, attach the plastic extension and spray into the power on button and then work the button. This worked for me after my phone quit for 2 years and I am typing this note to you now from it. I only answered and jumped thru CNETs hoops because it is a keepsake from your dad. I truly hope this works for you. Do it a few times if needed.

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