Samsung forum


All online services disappeared

by run4jc58 / September 14, 2012 10:22 AM PDT

I was searching through Hulu, Netflix, Vudu, etc., looking for something to watch. The player hung up on Netflix so I shut it down and when I turned it back on all online services disappeared except for the default Samsung "Connect to Internet" app and photos, music, etc. Hulu, Vudu, Netflix - all gone.


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Clarification Request
Further information
by run4jc58 / September 14, 2012 10:30 AM PDT

The model number is BD-C5500
Software version is BSP-C5500WWB-1025.1

All Answers

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A guess.
by R. Proffitt Forum moderator / September 15, 2012 5:05 AM PDT

I wonder if that happens when you are not logged into that Samsung smart hub? Try resetting the player (look in the manual for something like hold down the FF button) and then set it up again and log into that hub app.

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