Question

All online services disappeared

I was searching through Hulu, Netflix, Vudu, etc., looking for something to watch. The player hung up on Netflix so I shut it down and when I turned it back on all online services disappeared except for the default Samsung "Connect to Internet" app and photos, music, etc. Hulu, Vudu, Netflix - all gone.

help!

Discussion is locked
Follow
Reply to: All online services disappeared
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: All online services disappeared
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Clarification Request
Further information

The model number is BD-C5500
Software version is BSP-C5500WWB-1025.1

- Collapse -
Answer
A guess.

I wonder if that happens when you are not logged into that Samsung smart hub? Try resetting the player (look in the manual for something like hold down the FF button) and then set it up again and log into that hub app.
Bob

CNET Forums