Apologies but I'm a little bit confused. @Azhar says WooCommerce has all of these features and would just need some plugins to get it up and running. Another one says it should be ERP. Another user suggests an inventory software of some kind. Is an ERP and an inventory software the same thing? Hoping for some enlightenment. Thanks!
I'm hoping someone can give me some advice. I run a woocommerce store and have until now kept all customer information on wordpress and excel sheets. I am looking for something to streamline my business but am getting confused by all the CRM and order management options/features and how they would integrate.
In a nutshell, I would like to have one platform where I can see the days orders, see all customer info including past orders, check inventory and email customers easily after viewing their orders. It is just me and one other employee who packs and ships orders who run everything.
Can anyone either recommend software that could do this or let me know what search term I should be using to find this software?