Please use a friend or family member's "clean" computer and download the Malwarebytes tool and it's manual update from the link below.. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.
Malwarebytes Download Link (Clicking on the links below will immediately start the download dialogue window.)
Malwarebytes Manual Updater link
If the program installs correctly but then won't run, please access the "C:\Program Files\ Malwarebytes Antimalware folder and rename the "mbam.exe" file to something else.. Make sure it has a .exe file extension and then double click on the newly named file. Malwarebytes should run correctly now..
After doing that, then download the free tool from the link below, install it, update it, then run a full system scan. As before, you may need to download the installer file on a separate "Clean" computer.:
SUPERAntispyware Removal Tool
Hope this helps and let us know how it goes.
I have an unusual problem. I am unable to access ANY anti-virus or spyware websites, they are blocked.
Using 7 month old Dell sith XP which came with AVG virus program.
About 10 days ago I started received messages saying my anti-virus data base was out of date. It normally updates daily. When I tried to update maually, I find the computer is unable to access AVG.com resulting in update failure. I tried to access McAfee.com Norton.com and various other anti-spyware sites with the same result.
If this is some kind of virus, trojan or whatever, it is very selective in that it blocks only these sites.
Has anyone encountered this or have any suggestions?