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All anti-virus websites blocked

by djhmb / December 18, 2008 3:49 AM PST

I have an unusual problem. I am unable to access ANY anti-virus or spyware websites, they are blocked.
Using 7 month old Dell sith XP which came with AVG virus program.
About 10 days ago I started received messages saying my anti-virus data base was out of date. It normally updates daily. When I tried to update maually, I find the computer is unable to access AVG.com resulting in update failure. I tried to access McAfee.com Norton.com and various other anti-spyware sites with the same result.
If this is some kind of virus, trojan or whatever, it is very selective in that it blocks only these sites.
Has anyone encountered this or have any suggestions?
Thanks, Dave

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Please Try This...
by Grif Thomas Forum moderator / December 18, 2008 5:16 AM PST

Please use a friend or family member's "clean" computer and download the Malwarebytes tool and it's manual update from the link below.. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.

Malwarebytes Download Link (Clicking on the links below will immediately start the download dialogue window.)
http://www.besttechie.net/tools/mbam-setup.exe

Malwarebytes Manual Updater link
http://www.malwarebytes.org/mbam/database/mbam-rules.exe

If the program installs correctly but then won't run, please access the "C:\Program Files\ Malwarebytes Antimalware folder and rename the "mbam.exe" file to something else.. Make sure it has a .exe file extension and then double click on the newly named file. Malwarebytes should run correctly now..
______________

After doing that, then download the free tool from the link below, install it, update it, then run a full system scan. As before, you may need to download the installer file on a separate "Clean" computer.:

SUPERAntispyware Removal Tool


Hope this helps and let us know how it goes.

Grif

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Gotta love it...
by sjgaddie / October 19, 2009 2:18 PM PDT

Was having same problem as original poster. Here I am on my clean pc, clicked tried to download the recommended link, and wow, my current AVG recognized it as a virus! I guess just when you think someone is trying to help, they are actually screwing you over.......

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Probably Wrong.. AVG Has A False Positive Problem Right Now
by Grif Thomas Forum moderator / October 19, 2009 3:01 PM PDT
In reply to: Gotta love it...
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Good News....
by sjgaddie / October 21, 2009 4:02 AM PDT
In reply to: Gotta love it...

My so called "clean" computer would not let me do much of anything with MBAM, so I downloaded it right on the infected computer. Whatever the virus was did not recognize and therefore block the installation. It did block the update, though. I ran the scan anyways, and it cleared out whatever the problem was. I was then able to update mbam, and download and install the new AVG 9.0 and a bunch of windows updates.... SUCCESS!!!

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(NT) Good Job & Thanks For Posting Back !
by Grif Thomas Forum moderator / October 21, 2009 4:35 AM PDT
In reply to: Good News....
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