Two years, two months ago I bought state-of the art laptop from Alienware. It is still a screaming machine today. Two months out of warranty the mother board crashes. Its not repairable. Cannot replace it. Cannot retro-fit a new mother board in the laptop case. Alienware knowing they had bad boards in their machines after it was on the market for awhile. Alienware never made an attempt to notify their customers. After I called three different times and talked to them about this issue and their reputation I have come to my own conclusion that Alienware just does not care about repeat business, their name or anything else. I am sitting on a five thousand dollar laptop thats not worth anything. I only recomend that everybody stays completely away from their products. alienware is in for the short term. They get your money and forget about you and their product.
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