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General discussion

Alienware m17x r3 PROBLEMS PLEASE HELP ME

Jan 9, 2015 8:05AM PST

Im in so need of help i feel totaly helpless.

Bought myself an alienware m17x r3 on a "used" computer site.

Got it and it was win 8 installed and it was all good everything worked like it should but the language was wrong, and with the computer there was a disc for win 7 so i just thought ill should install that with my language....and when i did so ALL of the important drivers where missing.

Ive tried to download some from dell first just to get the ethernet and wireless to work to be able to go online.

But the one ive tried i just keep getting that "hardaware missing" and so on

I now everything is working since ive used it with win 8 and everything was all good.

First i need the internet to work to be able to get any further, im so sad and dissapointed i felt like thriwing it out of my window.
if someone please could explain step by step how to get this working i would be so happy.

Cant afford to leave it to a ratail since im a student and put my last money in to this.
.

Hope some nice soul could explain for me step by step what to do.

See my screen to sr how much **** im missing


http://imgur.com/D0y4qo8

Regards a sad student in need of help Sad

Discussion is locked

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Sorry no.
Jan 9, 2015 8:08AM PST

I don't see any detailed step by step routine and laptops are about as bad as it gets for the work needed after we install Windows. That is, you must install the drivers in the right order (most of the time it's OS, motherboard drivers then audio, video, LAN, WiFi and then the all important HELPER APPS that I can't guess why folk don't know about anymore.)

Frankly the cheap exit that works is to order restore media or run Linux.
Bob

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hmm
Jan 9, 2015 8:13AM PST

Thanks for responding.. no help for a beginner like me.. guess i have to wait untill i can afford it and leave it a computer store..
thnx for your time though

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Since you are a beginner why not dive in?
Jan 9, 2015 8:18AM PST

I think you got the OS down pat but you need to learn to find your drivers and apps on Dell (use the service tag Luke.)

Then it's just a matter of install order.
Bob

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PS. Why no step by step?
Jan 9, 2015 8:20AM PST

While I have installed Windows so many times the thing I run into is that I've yet to find the steps repeat exactly. The old guide about install order is the closest thing I've found to a step by step when I encounter the next machine. Works for me.
Bob