Alienware issue on startup.

Feb 13, 2019 10:21AM PST

When starting up my alienware computer, after typing in my password and loading in, I receive this error:

This has yet to cause me any detectable problems, and I don't believe it happens on every startup. Regardless, I would still like to solve this issue. Does anyone know what's going wrong, and how to fix it?

Discussion is locked

Reply to: Alienware issue on startup.
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Alienware issue on startup.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Clarification Request
Can't see that message.
Feb 13, 2019 10:27AM PST

Try next or just write in what the message is.

- Collapse -
The error message in its entirety
Feb 13, 2019 10:36AM PST

The exact message (hopefully, typing this out) is:
System.DllNotFoundException: Unable to load DLL 'HDMISourceBiosSupportAPI64' : The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at AlienLabs.HDMIIn.Domain.Classes.HDMIInBiosSupportAPI64Map.Initialize()
at AlienLabs.HDMIIn.Domain.Classes.HDMIInBiosSupportAPIWrapper.Initialize()
at AlienLabs.HDMIIn.Domain.Classes.Factories.ObjectFactory.GetHDMInBiosSupportAPIWrapper()
at AlienLabs.AlienFX.Controller.HDMIIn.Classes.HDMIInHotKeyControllerClass..ctor(IntPtr windowHandle)
AlienLabs.AlienFX.Controller.Classes.ObjectFactories.HotKeyControllerObjectFactory.NewHDMIInHotKeyController(IntPtr windowHandle)
at Alienlabs.AlienFx.Controller.ControllerMainForm.initializeHotKeyController()
at Alienlabs.AlienFx.Controller.ControllerMainForm..ctor()
at Alienlabs.AlienFx.Controller.Program.Main(String[] args)

From looking at this more carefully, It's obviously some sort of problem concerning hot keys, but I'm not exactly sure what.

- Collapse -
It appears that we might reduce that to one word to Google.
Feb 13, 2019 10:51AM PST

CNET Forums

Forum Info