I'm considering buying one of these on Monday. The specs look great, the machine looks great and I really need a laptop. My question/concern is about the customer service. On http://reviews.cnet.com/Alienware_Aurora_m9700/4852-3121_7-31878926.html?tag=srtdate&ord=creationDate+desc the user reviews are from 8-10 and from 1-3. Alot of the low scores are due to parts not working or some other problem with the machine. Is this a common problem with Alienware? If it is, can you suggest a computer of similar specs?
Pint-size luxury and funky style
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