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alert box

by ronswor / November 15, 2006 6:23 PM PST

i got the automatic IE 7 download off updates, and since then i get this alert box when i startup, SMARTBRIDGE ALERTS:motiveSB.exe-entry point not found. and in the box itself there is this message.
the procedure entry point get process image file name w could not be located in the dynamic link library PSAPI.DLL i dont know whether that is making my comp run slow or a bad driver or registry .
i am running xp pro

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Link only
by eddie11013 / November 15, 2006 11:22 PM PST
In reply to: alert box
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a little more info
by Hagrun / November 16, 2006 1:00 AM PST
In reply to: alert box

I did a search on the MS site for you, and gone some useful info. I found the info by searching good for "SmartBridge Alerts: MotiveSB.exe ? Entry Point Not Found" and clicking on the first link that Google reported back.

That message is apparently triggered by useless diagnostic software used by ISPs. This software starts up automatically when Windows starts up.

I don't know what the program is called as I do not know what ISP you have. Run MSCONFIG and disable anything that looks like it might be associated with your ISP from your startup tab. If you haven't done the MSCONFIG thing before be careful as you can really screw something up nicely.

Good luck!
-Nathan

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a little more info
by ronswor / November 16, 2006 3:53 AM PST
In reply to: a little more info

thanks very much

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alert box
by ronswor / November 21, 2006 5:04 PM PST
In reply to: a little more info

i ran the msconfig tip and it worked, thanks

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