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General discussion

alert:adapter problem:driver not installed

Sep 26, 2009 10:59PM PDT

I HAVE A DELL VOSTRO 1500 LAPTOP WITH WINDOWS XP. I RECENTLY HAD TO REINSTALL THE OS, I WAS HAVINT PROBLEMS WITH IT AND I COULD NOT ACCESS THE PC RESTORE FUNCTION, IT SEEMS AS IF IT DOESNT EXIST OR SOMEHOW IT WAS ERASED. NO MATTER HOW MANY TIMES I TRIED Ctrl+F11 IT NEVER WORKED AND I NEVER SAW THE BLUE STRIP WITH THE WWW.DELL.COM. THE SYSTEM RESTORE FUNCTION DIDNT HELP EITHER. SO AS PER THE DELL INSTRUCTIONS I STARTED WITH THE MEDIA DIRECT CD AND PREPARED THE HARD DRIVE, THEN I ISTALLED THE OPERATING SYSTEM(XPSP2), THEN PLACED THE MEDIA DIRECT CD BACK TO COMPLETE THE INSTALL. AFTER I PLACED THE DRIVER AND UTILITIES CD I HAD RECEIVED FROM DELL. I BELIEVE I INSTALL THEM IN THE CORRECT ORDER AS PER THE INSTRUCTIONS I HAD. LATER I UPDATED THE DRIVERS THROUGH THE DELL WEB SITE AND INSTALLED ANY UPDATES FROM MICROSOFT.
OK, NOW TO THE PROBLEM IM HAVING.
WHEN I TURN ON THE LAPTOP I GET THIS ALERT THAT READS: ADAPTER PROBLEM NO DRIVER INSTALLED. WHEN I OPEN IT AND TROUBLESHOOT IT TELLS ME TO GO TO CONTROL PANEL, ADD/REMOVE AND REPAIR THE INTEL(R) PROSET/WIRELESS. I RUN THE REPAIE AND IT TELLS ME IT HAS BEEN RPAIRED AND IT IS WORKING PROPERLY. I HAVE NO PROBLEM CONNECTING TO THE INTERNET WITH THE WIRELESS EVEN WHEN I GET THE ALERT. BUT UPON RESTARTING THE COMPUTER I GET THE ALERT AGAIN. ADAPTER PROBLEM NO DRIVER INSTALLED. WHEN I GO TO THE HARDWARE DEVICE MANAGER AND CLICK ON NETWORK ADAPTER I SEE THREE THINGS THERE, I SEE A DELL WIRELESS LAN, BROADCOM, AND SOMETHING LISTED WITH A NUMBER I THINK ITS 1396 SOMETHING, SORRY I DONT HAVE THE LAPTOP WITH ME AS I WRITE THIS. IN THE INTEL PRO WIRELESS TROUBLESHOOT WINDOW IT STATES THA IN THE NETWORK ADAPTERS I SHOULD SEE AN INTEL PRO WIRELESS ADAPTER WHICH I DO NOT. I DO HAVE A PROGRAM IN THE ADD/DELETE FOR INTEL PROSET WIRELESS. IS THAT PROGRAM EVEN NEEDED IF THERE IS NO INTEL PRO WIRELESS ADAPTER, IF I REMOVE IT WILL IT CAUSE ANY PROBLEMS, I AM ABLE TO ACCESS THE INTERNET WITH THE WIRELESS WITHOUT A PROBLEM. I WOULD LIKE TO KNOW WHAT IS CAUSING AND HOW I CAN FIX IT. SOME TOLD ME JUST TO TURN THE ALERT OFF. BUT IM BOTHERED BY THE ALERT I BELEIVE I INSTALLED EVERYTHING PROPERLY. I EVEN WENT TO THE INTELL SITE TO DOWWNLOAD AN UPDATE BUT WHEN I TRIED IT DOESNT RECOGNIZE THE ADAPTER. WHICH AGAIN LEADS ME TO BELIEVE I DO NOT AN INTEL PROSET WIRELESS ADAPTER. BUT THAN WHY DO I HAVE A PROGRAM FOR IT IN MY COMPUTER. HOPE THAT THIS WAS ENOUGH INFORMATION, IT MAY BE TOO MUCH, I APOLOGIZE IM REALLY NOT A COMPUTER PERSON BUT IM LEARNING MORE AS PROBLEMS ARISE AND I HAVE TO TROUBLE SHOOT THEM. THANKS.

Discussion is locked

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Maybe somebody will care to read your post ...
Sep 26, 2009 11:06PM PDT

if you apply proper use of lower and upper case in your repost. The current version only invites to give up reading or, even more, not even start reading.

Kees

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That is unreadable.
Sep 27, 2009 10:26AM PDT

Try again but use upper and lower case. Also those single paragraphs are too hard to follow.

Remember you are in an all volunteer forum so make it look good.
Bob