They might point to a help-page on theire web site or talk you through the problem to find a solution.
Kees
I just started an AIM account, and I'm trying to sign on, and it keeps saying "Sign on failed. Try again" I dont know what to do and how to fix it. If anyone has any ideas please let me know. Thanks!

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic