Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

AIM: "Sign on failed. Try again"

Jan 20, 2006 2:55AM PST

I just started an AIM account, and I'm trying to sign on, and it keeps saying "Sign on failed. Try again" I dont know what to do and how to fix it. If anyone has any ideas please let me know. Thanks!

Discussion is locked

- Collapse -
Contact AOL help desk?
Jan 20, 2006 6:09AM PST

They might point to a help-page on theire web site or talk you through the problem to find a solution.

Kees

- Collapse -
Same problem only different
Feb 20, 2006 4:52AM PST

I usually keep AIM running so I can communicate with friends. I signed off of it today and when I went back to the sign on screen it gave me the same message. What makes it really weird is that my other user name signs on fine. Gets stranger. Although I am able to sign on on another computer with an older version of AIM, using triton on another computer yeilds the same results. Must be a conspiracy. I guess we'll wait and see. A call into AOL help desk offers no support at all just telling me to go to aim.com/help. Any other suggestions?