Spyware, Viruses, & Security forum

General discussion


by scot324 / November 21, 2006 3:45 AM PST

hey, ok i turn off my computer and its fine but the next day i turn it on. and it takes to me a blue screen which i cannot get out of. I tried running in safe mode etc. and it still takes me to a blue screen i cannot get out of. The screen says
A problem has been detected and wondows has been shut down to prevent damage to your computer.

If this is the first time youve seen this stop error screen, restart your computer. If this screen appears again, follows these steps:

Check to make sure any new hardware or softwae is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disbale or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disbale components, restart your computer, press F8 to select Advanced startup options, and then select Safe Mode.

Technical Information:

*** STOP: 0x00000071 (0x00000000, 0x00000000, 0x00000000, 0x00000000)

Bear in mind it wont let me press F8 and i cant go anywhere but here even if safe mode is selected

Any help appreciated/

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Some Possible Fixes
by Grif Thomas Forum moderator / November 21, 2006 4:57 AM PST
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Much the same here..
by Carol~ Forum moderator / November 21, 2006 5:04 AM PST
Anyone have any experience with this in Windows 2000? Its sort of like the blue screen of death but the computer wont restart in safe or any other mode.

Any clues would be appreciated

That is a kernel/hal mismatch STOP.

If you recently applied a patch that upgraded ntoskrnl or ntdll.dll.:
boot into recovery console
browse to the $NtUninstall directory for the fix
rename the offending file
copy the file from its uninstall directory to \winnt\system32
try to boot the machine.


Otherwise, I would suggest posting at an appropriate forum for your operating system. Or.. at Computer Help, making sure to post your operating system, model number, and any other specifics related to the problem.

Good luck..
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Windows Blue Screen-YES
by castingRod47 / November 24, 2006 6:08 PM PST

The Blue Screen is usually a hardware problem..
Most likely you will never get back into your PC until you re-Install the OS..you may get to your Desktop or NOT..If you do get to your DESKTOP..
Immeadiatley SAVE your FILES first to a CD..or a DVD..
You can NOW re-Install the OS with little loss of FILES..
Dis-Connect all USB connected devices..
and ALL PCI-cards..
Re-Install the OS..
If your a Video Editing and Authoring PC-user..its advisable to NOT use Partitions on a System HDD..use an External HDD Archive..
Use a single PARTITION for the SYSTEM HDD-80GB's is very nice..
I needed to install the OS about 8-times before I got really good at it..since that time I have done this procedure like 30-times in five years..definitly remove the PCI-cards for a better re-Install..
RAM goes bad..if your RAM is old it may have Bad Sectors..
Replace old RAM..use 512MB's as minimum..
That has been my experiance w/Blue Screen in Windows XP SP2.

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