After updating the system, I have some problems

Jan 22, 2017 1:32AM PST

After updating, I tried to turn off the computer and it gave an error about an application not working. It suddendly turned off itself, without letting me click "OK" on that error. When I rebooted it, there was a strange graphic, like an old system. I tried rebooting and it froze, only the arrow worked. I pressed the on/off button to turn off it, I rebooted, and the graphic is still there. Should I use a recovery point? I'd have already done it that if it didn't froze on reboot, because I'm afraid of what could happen. Please help me

Discussion is locked

Reply to: After updating the system, I have some problems
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: After updating the system, I have some problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Re: reboot
Jan 22, 2017 1:38AM PST

Difficult to say without knowing what that graphic is. Can you post a picture on imgur or so (and a link here)?

The worst things that can happen: (a) it's a hardware issue, and you need to find a repair shop, or (b) you have to reinstall Windows 7.

- Collapse -
Jan 22, 2017 12:37PM PST

The first thing you want to do if you have not already done so is to copy out 'your stuff'.
If you can do that from whatever state the machine is now fine.
If not try safe mode or a linux live cd.

Once that's done then you can play with restore points or other.

- Collapse -
Jan 23, 2017 10:05PM PST

Hi AnotherLucas, This problem is create by not properly format your computer or some type of viruses comes in your Computer so first You format your Computer properly and install all computer drivers which is System required. I hope your problem will be solve.

CNET Forums

Forum Info