Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

After update, aplications removed & restarts contiuesly!!!!

Aug 8, 2018 1:02PM PDT

It's a 3D Blu-ray 7.1ch 5 Speakers Home Entertainment System.
System requested to updated. But all items are removed during update and
started restart the equipment continuously. So, it out of use now.
How do I have to solve this problem? Any idea?
Sefik

Discussion is locked

- Collapse -
Answer
No make or model?
Aug 8, 2018 1:09PM PDT

The usual is a factory reset. Some systems have this documented, others you get to call the maker to ask how.

Since you omitted this info, just call it in and ask how to reset and make your warranty claim. Even out of warranty, claim "your update borked it" and I want you to fix it.

- Collapse -
It's SAMSUNG HT-D6750W 3D Blu-ray 7.1ch Home Entertainment S
Aug 9, 2018 5:27AM PDT

Thank you. It's out of warranty. I will ask them how to recover.