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Question

After re installed windows 7,screen is coming wide type

Dec 25, 2012 3:53PM PST

I have re installed windows 7 in my Dell Laptop and after that my desk top screen is coming like wide type , I mean all the icon and all looks like stretch type . Can you please help me how can I correct it ?
The resolution is 1024*768 and display size is Smaller-100%(default).

Also I have updated the graphic driver .

Discussion is locked

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Clarification Request
Shouldnt happen ...
Dec 25, 2012 5:10PM PST

if you restore from recovery media Dell supplied or you made. So that's the next step, I think.

Kees

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After re installed windows 7,screen is coming wide type
Dec 25, 2012 5:19PM PST

I did not understand .
I have installed the OS from a CD .
And what is the next step ?

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Re: installed Windows 7 from cd
Dec 25, 2012 11:46PM PST

- That could be the explanation. One expects a DVD. The latest OS to come on a CD was Windows XP.
- And what disk exactly? There are many more disks than "recovery media Dell supplied or you made yourself".
- Did it come with something like a "driver and utilities" disk?

And:
- In our review http://www.cnet.com/laptops/dell-inspiron-15/4505-3121_7-33542151.html I read a native resolutiuon of 1366x768, while you mention 1024x768. The first seems much better. Can you set it to that?

Kees

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Thank you for the response.
Dec 31, 2012 6:28PM PST

Thank you for the response.

I am glad that the issue is resolved.
For installing Windows 7 64 Bit operating system, you will require an OS DVD.
You may find this Microsoft article helpful.

Thanks and Regards,
Manpreet C

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Answer
Display adapter in Device Manager
Dec 25, 2012 6:18PM PST

Hi,

Please share the system model.
Where did you install the graphics driver from?
You can also enter the service tag on this link and click 'Video'. Download and install the video driver.
Could you also post a screenshot of device manager?
Here is an example: Image

Thanks and Regards,
Manpreet C

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Display adapter in Device Manager
Dec 25, 2012 6:33PM PST

My laptop model is :-
Dell Inspiron 15 (1564) and Service Tag: J4LC9M1

Can you please suggest me what is the driver I need to install ?

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Please avoid sharing the service tag on open forum
Dec 25, 2012 9:24PM PST

Thank you for the response.

Please install this graphics driver: http://dell.to/SR2H0L
Follow these instructions to download and install the drivers:
1. Click on 'Download File' and click 'Continue'.
2. Click 'Yes' on User Account control if prompted.
3. Click 'Continue' on the Application prompt and click 'OK' on Select the folder where you want to unzip the files to (make a note of the folder location).
4. Click 'Yes' on the next prompt for folder does not exist.
5. Click 'OK' on All files were successfully unzipped.
6. If the installation wizard does not appear, go to the folder location, select the Setup file; right-click and select 'Run as Administrator'.
7. Follow the installation wizard instructions.
Please share the device manager screenshot, if possible.
Hope this helps.

Thanks and Regards,
Manpreet C

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still same problem
Dec 25, 2012 11:09PM PST

I have downloaded the same driver and installed it fine .
But I am having the same problem .
Wht to do now ?

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Click Start and in the search box...
Dec 26, 2012 12:00AM PST

... type Window color, then click Change Window Color and Metrics. Under the title Items there's a down pointing arrow you can click to select what you want to change. With each one you select, you have the option to change size, spacing, colors, etc.
Good luck.

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Still same problem
Dec 26, 2012 2:31PM PST

Still same problem .

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Re: still same problem
Dec 26, 2012 4:35PM PST
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Please post a screenshot of Device Manager
Dec 26, 2012 4:37PM PST

Thank you for the response.

Could you please post a screenshot of device manager as shown in this image?
Could you also post a screenshot of the desktop screen?

Are you able to change the resolution?

Thanks and Regards,
Manpreet C

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Attached screen shots
Dec 27, 2012 12:10AM PST

HI
Please find the screenshot of the device manager HERE .

I have uploaded 3 photos , 1 is for the devicemanager , another 2 are for desktop .

Yes I changed the resolution .

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From looking at the screen shots...
Dec 27, 2012 12:21AM PST

... the desktop looks perfectly normal to me. I did notice that you have a missing driver listed under "Other Devices". Do you know what that is? I'd want to resolve that.

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I did some installation
Dec 27, 2012 12:48PM PST

Hi
Yes saw under other devices there is a yellow mark.
And i did installation for couple of drivers and now the other Devices it self is not coming .

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Thank you for sharing the screenshot
Dec 27, 2012 5:36PM PST

Thank you for the response.

I see that the laptop was not shipped with any OS. Did you install Windows 7 32-Bit or 64-Bit?

Thanks and Regards,
Manpreet C

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32 Bit
Dec 28, 2012 1:21AM PST

32 Bit.

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Try this 32-Bit driver
Dec 28, 2012 3:52PM PST

Thank you for the information.

The 32-Bit driver is not available on the Dell support site.
Try this 32-Bit driver: http://ftp1.dell.com/video/R245384.exe
Follow these instructions to download and install the drivers:
1. Once the driver is downloaded, click 'Yes' on User Account control if prompted.
2. Click 'Continue' on the Application prompt and click 'OK' on Select the folder where you want to unzip the files to (make a note of the folder location).
3. Click 'Yes' on the next prompt for folder does not exist.
4. Click 'OK' on All files were successfully unzipped.
5. If the installation wizard does not appear, go to the folder location, select the Setup file; right-click and select 'Run as Administrator'.
6. Follow the installation wizard instructions.

Hope this helps.

Thanks and Regards,
Manpreet C

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Greate
Dec 29, 2012 12:03AM PST

Thank you very much Manpreet C...
It works fine now .
Now my screen is coming perfectly ..

One more thing can I ask you ?
Can you please guide me how can I install windows 7 64 bit ? I mean do I have any option to choose somewhere while install ?