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Question

After changing case onboard audio is not working please help

Apr 24, 2013 10:57AM PDT

Hello, thanks for looking at this. I have been struggling all week trying to fix this and have decided to ask for help. I was recently given a Sony Vaio Desktop VGC-54G by someone. This computer ran great but the case was so tinny that it was getting ever hot and the fans were running like crazy. I decided to pull the guts out and put them into an older bigger case I had this also allowed me to add another HDD. All was fine when I shut down the computer and after installing everything I was excited to turn it on. When it booted It did not have any audio and much to my surprise the internal audio device was gone. I have tried loading drivers from Sony Vaio page for audio and have reinstalled the bios hoping it owuld force it to detect. I have checked my bios settings and my onboard audio is enabled. I have downloaded CPUID, Smart Driver, Driver genius, and a couple of others and all to no evail. (cpuid is not an updater i know ) This system was running win xp sp2 until i upgraded to win 7 but I did this AFTER the audio stopped working. I have read every forum site and am going insane trying to figure this out. If I can not figure this out today I will cave and buy a sound card. Also windows will not detect any audio devices but my web camera Thanks for any help

Discussion is locked

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Answer
Here's a common issue Extra mounting studs.
Apr 24, 2013 11:03AM PDT

It's not that new but an extra stud can short something out. It's one of the usual issues. Be sure to pull the mainboard and check.
Bob

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No such luck
Apr 24, 2013 2:20PM PDT

I took out all the studs i put in and it is still there.
I should also note that I went to the Intel / Sony site and looked for a bios update for my machine but again no luck as my machine is not in the list but the next one in line from mine is and it has a bios update to fix my problem.... stupidly tried to install it but it will not let me as the hardware does not match.

If it helps I can post specs.

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So there were extras?
Apr 24, 2013 2:47PM PDT

A case short can damage boards. But why is there some BIOS issue? We know that BIOS's either work or not. You seem to claim it worked and not after the move so it's either the usual or you have accidentally disabled the audio in the BIOS.

With USB audio cards for about 3 bucks, not a big issue.
Bob

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Thanks
Apr 24, 2013 3:36PM PDT

I am looking right now at one on ebay as I am just giving up on this. The bios works for everything but the audio somewhere it is not communicating with windows or Linux Ubuntu. At this point I Would rather just say **** it and hope the usb one works.

Thank you for your help you are seriously the only person in 6 forums to answer me.

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Here's the one I carry in my PC emergency kit.
Apr 26, 2013 4:02AM PDT