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Question

Aero theme disappeared

Dec 6, 2012 5:06AM PST

I have an eMachines Vista OS. Yesterday, during an issue I had with my IE browser, I followed some directions on how to resolve that issue. One step was to boot into 'safe mode' and run a scan. Upon returning to normal mode, I saw that my Vista 'theme' was no longer in play. I went to Control Panel, looked under Appearance and Personalization, but was unable to find anything other than WINDOWS Classic theme, and the 'standard' theme. I got help over the phone with restoration, but when I tried to go back into safe mode today to run another scan, I found the Vista theme missing when I came back to normal mode.

Does anyone know why this is happening? Where and how can I get the Aero theme, again, so I can return my computer to a more aesthetic? All advice is appreciated.

Thank you

Discussion is locked

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Answer
Most don't want to know why.
Dec 6, 2012 5:28AM PST

And to find out why we have to install forensics software to track what's doing it. No user I know wants to invest the week of effort.

Did you try the usual replies to the question on google? The question is as follows.

How do I enable Aero on Vista?
Bob

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Aero theme not found
Dec 6, 2012 6:27AM PST

As it turns out, when I got help with trying to 're-enable' the theme, I got a message that this theme was not found. I just went to Microsoft and tried to get information on the Aero.theme, and the 'fixit' tool suggested I download and have it diagnosed. When I clicked on the download Fixit button, I got a message:

Microsoftfixit.Aero.RNP.26278257040120027.1.1.Run.exe "contained a virun and was deleted.

I'm still not sure whether this was an alert that the 'Fixit' found a virus, and Trend deleted it, or whether Fixit was telling me that it had been deleted because of a virus, previously found. What is odd, is that both times when I lost the theme, I'd been returning to 'normal mode' from 'safe mode.'

Any thoughts on that?

Everything was fine on that front day before yesterday. I did install WINDOWS updates, but other than that, only visited my email and two daily visited sites of mine.

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Plenty.
Dec 6, 2012 6:55AM PST

There is an issue that many fixit's are going to be red-flagged as a virus or such because the app is going to do something to the OS files.

I've encountered folk that do not want to learn what a FALSE POSITIVE is and rather than spend days with them bringing them up to speed we reload the OS. I hope you can see what's up with FALSE POSITIVEs soon.
Bob

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Might be a virus
Dec 6, 2012 10:27PM PST

While the fixit situation could be a false positive, is the flash player download also a false positive? I got one of the flash player reminders this morning, and went to d/l it, and I got the message:
"install_flashplayer11x32axau_gtba_chra_dy_aih.exe contained a virus and was deleted."

The odd thing is I was running a scan again this morning, but not in safe mode, and when it finished, as has happened on the last two days, there were '0 infections; and 0 cookies deleted' which I thought odd about the cookies. Then I checked the program for 'last scan done' and it was 12/5/12. So, it seems, something is preventing Trend from scanning completely.

What online scan site can I visit to provide me with a full scan of my system?

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This is exactly where we reload the OS.
Dec 7, 2012 12:49AM PST

If the owner is not accepting downloads from the maker's sites (Adobe or Microsoft for example) we reload the OS because the time it takes to educate them about this is not chargeable. It's horrible but true.

You have choices to make here. If you want another scan but here's Grif on that.

-> http://forums.cnet.com/7726-6132_102-5098912.html?tag=posts;msg5099421

Bob