We take issues of this nature very seriously, and we have shared your feedback with the appropriate site managers.

All products on Download.com are downloaded, installed, and scanned for viruses and malware before being published in our library.

Many software titles on our site do use the Download.com Installer, which securely delivers software from Download.com's servers to your computer. During this process, the Download.com Installer also shows offers for additional, free applications provided by our partners. Some individual software publishers include such offers in their own installers too.

All offers, whether included in the Download.com Installer or in individual publishers' installers, must conform with our security policies prohibiting malware, and must also provide a working method to decline or opt-out of them during the download.

You are never required to accept any offers in order to complete a download, but you will want to keep a close eye out to be sure you see and have a chance to select the decline or opt-out option for any third party offers you do not want.

Although you cannot avoid using a software publisher's own installer when downloading their program, if you prefer not to use the Download.com Installer, you can simply click the Direct Download Link that is provided on all Installer Enabled product pages.

Click here to read more about that option.

For more detailed information on the Download.com Installer, please click here.

If you have any trouble uninstalling unwanted applications from your machine's Control Panel, we recommend using one of the programs listed in our uninstaller software category:

http://download.cnet.com/windows/uninstallers/

You will then want to remove or disable any unwanted add-ons or extensions from your browsers, and may need to reset your search and/or home pages as well.

If you need any further assistance with those steps, please click here for additional instructions for the most common browsers.

Regards,
Jen
Download.com Support