I had the same problem, but I think I finally deleted this virus. Go to http://www.doxdesk.com/parasite/KeenValue.html To learn about this virus. After that go to control panel/ad remove software, and eliminate every hot barcursors or we search bars you may have installed. Go to www.download.com and get spybot, it is updated to find this trojan.There are also so good advice at here.http://www.polderware.com/message_boards/mboards.mv?
Please let me know what happened.Carlos.
I have AVG 6.0 free version. When I scanned, it said 2 viruses. Send one to vault. The other could not go. This is message: trojan horse downloader.keenval.p
FileC:\program files\commonfiles\search upgrader\search upgrader.exe can not be removed. I have searched for this virus with no luck, and it is still on computer and I am so confused. I am not computer smart, where do I go from here. Help!