Windows Legacy OS forum

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Adobe Flash not working

by bgreene1 / September 27, 2008 2:50 AM PDT

When going to certain websites, I'm receiving a message saying that I need to install Flash. I have gone to Adobe's site to download it, and it says "Flash successfully installed" but apparently that is not the case. Any suggestions would be greatly appreciated.

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Things I've used to tackle this one.
by R. Proffitt Forum moderator / September 27, 2008 3:02 AM PDT

There is never the "one thing" when you encounter this issue. Think about what I've used in the past.

1. "DAF's primary philosophy is to fix problems by setting various things back to their original Microsoft defaults. DAF currently does not interface with or repair any third party programs (and there are no plans to do so)."

2. The arcane repair noted at some sites:
"have your xp cd in the drive and then start > run and copy the below

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf
Line 29 at

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And You've Tried This??
by Grif Thomas Forum moderator / September 27, 2008 11:28 AM PDT

.First, uninstall Flash by using the Flash Uninstaller at the link below..

After that's done, then download the manual Flash player installer from the link below.. Run it to install Flash for Internet Explorer.

Once that's done, if you're also using Firefox, visit the site below while in Firefox, then download and run the Flash plugin installer

Hope this helps.


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Could it be disabled?
by Soul Raven / September 27, 2008 3:35 PM PDT

I've seen this before with some customers, and it's so simple there is no reason to not check it.

You will need to check the add-ons within Internet Explorer, and ensure that Flash Player is currently enabled. When resetting IE to defaults one of the things it does is disable your currently installed add-ons. Additionally, if you have a "robust", bloated, security suite it could be managing related security settings which we can check as well.

Begin by opening Internet Explorer. You will want to select Tools > Manage Add-ons > Enable/Disable Add-ons. This will bring up a window with currently installed... add-ons.

What we're looking for is Shockwave Flash Object if you scroll to the right, within that window, the file name should be 'Flash9f.ocx'. You will see a "Status" column which should say Enabled. If disabled simply click Shockwave Flash Object, and click the Enable radial button towards the bottom of the window. Close the window, and close/reopen the web browser.

If that's not the case you can check the security settings to ensure that you can successfully "install" ActiveX components. This is done by opening Tools > Internet Options, and then the Security (tab). Click on the "Custom level..." button, and we are looking fort he ActiveX category which is represented by a tri-colored cube icon. We are looking for the "Run ActiveX controls and plug-ins..." option which needs to be set to Enable. If not already done so set it to enable, apply, and then close/reopen the web browser.

Check to see if the issue is resolved by visiting a website you know requires Adobe Flash Player. If you continue to have problems you may want to uninstall/reinstall the application, and/or reset the browser to defaults to disable possible conflicting add-ons.


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Depending on what browser you're using
by PudgyOne / September 27, 2008 7:47 PM PDT

You need flash player for Internet Explorer and Mozilla Firefox or whatever browser it is.

If you're using Mozilla Firefox and using the add-on, NoScript, you have to allow scripting to get it to work. You can also switch and use the IE Tab add-on and get it to work.

Test it here


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This finally worked for me
by hkovach / February 6, 2011 9:34 AM PST

After trying everything i could find (diable firewall, virus software, unintall old versions, reinstall, upgrade IE, etc.) this Adobe fis FINALLY worked!

Summary: Run>'regedit'
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}\

If there is a "kill bit" entry called "compatibility flags" delete it or change the value to zero. (I deleted mine)

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kill bit beware!
by billberke / March 1, 2011 7:53 AM PST

Abolutely worked!!!!!!

Just delete the compatibilty flag entry and you're good to go.

I can't thank you enough.


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by RufRidn / April 4, 2011 9:12 AM PDT
In reply to: kill bit beware!

I had the same issue, uninstalled flash player reinstalled it with no luck. Deleted this entry and it all worked.

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