Windows 7 forum

Question

Adobe Flash 11 not working in Windows

by Luckyy / June 1, 2012 11:04 AM PDT

Can anyone figure this out? Operating Windows 7 (64 bit). Adobe Flash Player was working fine couple of days ago; after a Windows update, it no longer works. Tried to reinstall Adobe Flash 11, goes through installation process, completes it, brings up box that says "you are now using Adobe Flash Player 11." However, I can't watch videos -- it doesn't work. When I go to Internet Options, programs, Shockwave Flash Object is enabled. So how come it won't work? Tried reinstalling a couple of times -- same exact thing happens. When I look in Downloads, Adobe is not there at all. However, it is in programs, & says it is enabled. Can't figure out what is wrong.

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All Answers

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Answer
Partial Solution
by Luckyy / June 1, 2012 1:46 PM PDT

Found a solution to Adobe Flash Player not working. Per someone's suggestion, downloaded IE9; now Adobe is working, but the audio is out of sync -- is choppy -- not sure what that means.

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Two things to try
by MarkFlax Forum moderator / June 1, 2012 10:29 PM PDT
In reply to: Partial Solution

Try these;

1] Uninstall Flash using Adobe's own uninstaller from here; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Save that to your Desktop then run it. After Flash has been uninstalled, reboot, (restart), the computer. This updates settings and system files.

Then revisit Adobe at http://get.adobe.com/flashplayer/ to reinstall Flash.

WARNING - That page might offer a 3rd party tool. (I see a McAfee offer). Remove the tick if you don't want it before clicking the Download Now button.

See if that helps.

2] If not, turn off the Flash Hardware Acceleration.

To do that, right click the Flash video area in any Flash video, select Settings, then remove the tick for "Enable hardware acceleration.

Mark

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Audio out of sync
by Luckyy / June 2, 2012 9:16 AM PDT
In reply to: Two things to try

Thank you. I'm going to tray that right now. Hope it works. Thanks.

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audio problem
by Luckyy / June 2, 2012 9:21 AM PDT
In reply to: Audio out of sync

THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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I take it that did it?
by MarkFlax Forum moderator / June 2, 2012 7:51 PM PDT
In reply to: audio problem

If so, good work and thank you for reporting back.

Mark

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