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General discussion

Address book empty

by billzant Jan 22, 2006 7:26AM PST

Dear Forum

Windows XP SP2 Office 2003 with SP2

After a hardware fault I have just had to reinstall Office on my HP laptop. After importing my pst file my contacts are not ported into the address book.

Opening a new email form I click ?to? and it says ?the address list cannot be displayed?. It then opens a ?Select Names? Dialogue box. In the ?show names from the? box it shows contacts. When I click on the drop down list it lists

Outlook Address Book
Contacts
Contacts
Contacts
Personal Address Book

The third of the contacts is my actual contacts but I cannot get the list to save it. Even if I click on that contacts I can only find one address and then it reverts back.

Can anyone help?

Hope you are keeping well,

All the Best

Bill Zanetti

Discussion is locked

2 Posts

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Did you also save the addressbook file?

by Melati Hitam Jan 23, 2006 3:31AM PST

Address book is separate file.

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problem solved

by billzant Mar 3, 2006 8:04PM PST

Dear Milati,

I didn't track the discussion by mistake so did not receive your reply. I apologise and thanks for your time.

I have resolved the problem but I apologise again as I cannot remember how I did.

Hope you are keeping well,

All the Best

Bill Z

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