Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

Adapters

by Feb 24, 2014 1:58PM PST

The hard drive in my laptop crashed so I have replaced it with a new hard drive and re loaded windows 7 32 bit, It says there is no network connections available and when you trouble shoot it says there is no network controller driver and no pci communications controller. I tried downloading and installing a network control driver but it then came up with an error that said there is no intel (R) adapter on the computer. It is a Toshiba satellite L500 part/model number PSLS9A-01U012. Do you have any idea what I can do to rectify my problems. Sad

Discussion is locked

debdedoos has chosen the best answer to their question. View answer
5 Posts
- Collapse + Expand Details

Best Answer

- Collapse -
MORE THAN A DRIVER. THE APP!!!
by Forum moderator Feb 25, 2014 12:10AM PST

Many laptops require drivers then to turn on the adapter the makers have an APPLICATION to connect the WiFi on/off button to enable/disable the WiFi.

This is why so few can clean install Windows today. They hop in the drivers seat and take off. Video follows.
Bob

-> http://www.youtube.com/watch?v=q5qVUdsv2aQ (silly Bob there, not me!)

PS. Easy to fix. Use the restore media.

- Collapse -
Thanks everyone
by debdedoos Feb 25, 2014 11:47AM PST

Hi to all of you and thankyou very much for all your help. I was able to connect the laptop straight to the router and got an internet connection and managed to fix it.

- Collapse -
Answer
Did you
by Feb 24, 2014 8:43PM PST

Did you download the network drivers for your specific make and model from the Toshiba website? Or put another way, why didn't you use the restore media you created when you first booted that laptop, which would already contain all the necessary drivers?

- Collapse -
Answer
It sounds to me
by Feb 24, 2014 8:47PM PST

That when the OS was reinstalled, the Recovery set was not used, therefore the drivers are not installed properly.
HERE is the support page for that model. Start with the chipset driver. But most likely need more of them to get everything working. Download them to a flash drive or CD with a working computer and then install onto the Toshiba.

- Collapse -
Answer
Usually if you go to
by Feb 24, 2014 10:10PM PST

device manager in control panel look under network devices. It will probably have a yellow triangle for Intel Wireless device. If you delete that devices Windows should have a popup saying new device found. Then it should ask if you have a driver disk or do you want to search for them. If you say search it will search the internet for the proper driver. If that does work I would contact Toshiba.

Back to Windows 7 forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info