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Activesync problems with Glofiish x500

by logangreer / January 29, 2007 4:50 PM PST

I have windows xp pro. Activesync 4.2. Glofiish X500 (PocketPC Phone).
It will not connect. The error message is this:
"ActiveSync cannot connect to the Windows Mobile powered device. To troubleshoot the problem, click OK."
I have tried uninstalling and reinstalling. I have tried the beta version (4.5). I have configured Norton Firewall exactly as shown on Windows website. I have even tried disabling Norton altogether. Still nothing works.
The maddening thing is that it is recognized as a PDA with Windows Mobile 5.0 on it, yet ActiveSync still will not connect with it.
Please help.
Thanks.

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Genuine Copy of Windows?
by logangreer / January 29, 2007 6:17 PM PST

The only thing I can find that I think it might be is that this laptop is telling me that this copy of Windows might not be genuine. This is not my computer. I am setting this up as a favor for a friend.
Is there any way that validating the copy of Windows will help this work?

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Seems proper.
by R. Proffitt Forum moderator / January 30, 2007 12:56 AM PST

XP Pro (no SP) has USB issues. Also many XP Pro installs I encounter don't have the proper motherboard drivers installed. Small details like that derail Activesync.

Bob

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Thanks. How can I get my hands on the proper drivers?
by logangreer / January 30, 2007 9:57 AM PST
In reply to: Seems proper.

I am sure validating, or purchasing a genuine copy of XP pro will let me download the appropriate updates (SP, etc) which hopefully fixes it.
However, if there is a problem with the motherboard drivers, what can I do to get a hold of the proper ones?

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Pirated XP doesn't help here.
by R. Proffitt Forum moderator / January 30, 2007 11:16 AM PST

How can we know it's not been cracked in some way that thwarts drivers and more?

Sorry, even if you revealed the make of the machine I see no cure today.

Bob

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